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"Telvin Zhong, Ethan Domingo, and Mareesh Kumar Issar **Team QuaranTwilio** are proud to present our convenient, accessible, and free COVID-19 Screening Service!"
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Most existing screening services require internet services that are not always available to the socioeconomically disadvantaged, despite being the group most at risk for coronavirus. Additionally, websites optimized for desktop usage with too many options may be more difficult to navigate to for senior citizens. Our goal was to create a streamlined approach with fewer practical barriers and technical complications.
Using Twilio APIs, our team created hotlines that can be either called or texted to help users screen themselves or others for COVID-19 based on factors including but not limited to symptoms, recent travel habits, and pre-existing health conditions. The hotline will make one of four recommendations along with options for additional information on staying safe.
Based on their responses, those at minimum risk will be asked to continue observing social distancing.
Those at low to medium risk will be recommended to quarantine themselves at home for at least 14 days.
Those with medium risk will be warned to self-isolate and to be prepared to seek medical assistance should symptoms worsen.
Those at medium to high risk will be advised to contact their healthcare providers and be tested for COVID-19.
We've also created a chatbot that can detect key words (by voice or by text) and help guide users towards relevant resources, including recommendations on fun actvities to perform indoors and good health practices to maintain. The chatbot can also directly link users to both the text and phone hotlines for our screening service.
Our goal is to help flatten the curve and offer greater accessibility to COVID-19 screening services in these trying times. We hope everyone stays safe. Happy coding!
To access the SMS screening service, text COVID to +16698005670
To access the chatbot, text COVID19BOT to +13233100369
To access the IVR helpline, call +13104942720