• Programming languages / Markup language : C , C++, Javascript, Python, QML,HTML
• Scripting languages : Shell Script
• Run Time : Node.JS
• Framework : Express JS RestAPI, Python Django RestAPI, QT C++
• Containerization / Packaging : Deb packaging, pip packaging, Docker, QT installer framework, Inno setup
• DevOps tools : Gitlab CLI, Git Runner, Docker, ContainerD, K3S

• 🔭 I’m currently working on Voice Based Conversion AI

• 🌱 I’m currently exploring Whisper AI

• 💬 Ask me about Anything about IT and Traveling

Designed and developed a cross-platform desktop application for contact center agents, leveraging the Qt framework and PJSIP stack. The application enables agents to manage VoIP calls, live chats, and social media interactions within a unified interface.

Key features include:

• Embedded browser for seamless CRM popups
• PJSIP/SIP stack integration for handling VoIP calls
• CRM integrations with Zoho, Salesforce, and other platforms
• WebSocket and HTTP APIs to support Computer Telephony Integration (CTI)
• DevOps CI/CD pipelines for building and deploying Chirp across multiple operating systems

TxScreenCapture is a desktop monitoring tool designed to integrate seamlessly with PBX systems like Avaya and FreeSWITCH. It enables administrators to record agents' desktop screens and automatically upload the recordings to a central server for secure storage and review.

Designed and developed a unified chat solution that consolidates customer queries from multiple channels, including WebChat, Facebook Messenger, WhatsApp, Telegram into a single interface.

• No-Code Bot Builder with built-in Intent Recognition and Named Entity Recognition (NER)
• Direct integration with Meta platforms for WhatsApp and Facebook Messenger
• Seamless integration with Telegram using REST API and Webhooks
• Designed and developed an AI-powered chatbot engine for automated customer engagement

A Node.js project that listens for events and triggers custom actions defined in XML, including email, webhook, and SMS notifications

Experienced Python Developer skilled in building AI-driven applications, proficiently utilized RASA AI framework to create a versatile bot engine. Successfully integrated the engine with the company's products for chat bot and conversational voice bot capabilities, providing seamless and intelligent interactions with users.

Experienced Python Developer skilled in building AI-powered applications, developed a bot engine using Google Dialogflow CX. Integrated it with company products for advanced chat bot and voice bot capabilities.

Worked as a DevOps engineer automating the building and deployment of the company's projects, with experience in GitLab CI-CD and Docker and Deb package.

• Writing DevOps pipeline to build C++ GUI application for different operating system
• Writing DevOps pipeline to build NodeJs & Python Django application