Merge pull request SkylineCommunications#175 from BlakeSLC/main

Created Atlassian Jira Service Management connector help

connector/doc/Atlassian_Jira_Service_Management.md

@@ -0,0 +1,57 @@
+---
+uid: Connector_help_Atlassian_Jira_Service_Management
+---
+
+# Atlassian Jira Service Management
+
+This connector polls all issues and requests for Jira projects within a domain. You can also use it to create simple issue tickets on a service desk.
+
+## About
+
+### Version Info
+
+| Range              | Key Features     | Based on | System Impact |
+|--------------------|------------------|----------|---------------|
+| 1.0.0.x [SLC Main] | Initial version. | -        | -             |
+
+### Product Info
+
+| Range   | Supported Firmware |
+|---------|--------------------|
+| 1.0.0.x | -                  |
+
+### System Info
+
+| Range   | DCF Integration | Cassandra Compliant | Linked Components | Exported Components |
+|---------|-----------------|---------------------|-------------------|---------------------|
+| 1.0.0.x | No              | Yes                 | -                 | -                   |
+
+## Configuration
+
+### Connections
+
+#### HTTP Main Connection
+
+This connector uses an HTTP connection and requires the following input during element creation:
+
+HTTP CONNECTION:
+
+- **IP address/host**: The polling IP or URL of the destination.
+- **IP port**: The IP port of the destination (default: *443*).
+- **Device address**: The bus address of the device. If the proxy server has to be bypassed, specify *BypassProxy*.
+
+### Initialization
+
+Fill in the **Username** and **API Key** on the **General** page. Basic authentication with passwords is deprecated, and instead of the password an **API token needs to be used** (see also [Manage API tokens for your Atlassian account \| Atlassian Support](https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/)).
+
+### Redundancy
+
+There is no redundancy defined.
+
+## How to use
+
+The element polls all service desks for the environment specified in the URL of the element. This includes the **Service Desks**, **Queues**, and **Issues**. You can choose to enable or disable polling of certain queues.
+
+From the **Issues** page, it is possible to create a small issue given some input data.
+
+Alternatively, by following the given format in the API documentation for [Create Request](https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-post), you can also use an Automation script to set PID 2 with your own JSON data.

connector/toc.yml

@@ -816,6 +816,8 @@
     topicUid: Connector_help_Atlassian_Jira
   - name: Atlassian Jira Manager
     topicUid: Connector_help_Atlassian_Jira_Manager
+  - name: Atlassian Jira Service Management
+    topicUid: Connector_help_Atlassian_Jira_Service_Management
   - name: Atlassian OpsGenie
     topicUid: Connector_help_Atlassian_OpsGenie
 - name: ATNS