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Update vocabulary.md #293
Conversation
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Bring current OVON GitHub vocabulary up to date with recent terms and definitions agreed by Q4 2021 by the OVON Architecture Working Group.
ghost
reviewed
Jan 10, 2022
| - **Conversation Session** - A particular conversation that consists of two or more Conversation Streams (see below) generated by two or more agents through one or more Conversational Endpoints. Sessions may be persistent, but they will often have a start-point and an end-point in time determined by one of the Agents or some other external event. | ||
| - **Conversation Stream** - Each Conversational Endpoint generates one or more Conversation Streams based upon the capabilities of the Endpoint and the preferences of the Agent. A Conversation Stream is associated with a particular Agent and may include any media type including text, audio, video, and application UI events. | ||
| - **Conversational Agent** - A digital participant in a conversation. This may be an application with a consistent persona, such as Amazon Alexa, Google Assistant, the Target Google Assistant Action, a Facebook Messenger chatbot, or an IVR system at a bank. Conversational agent is a common term utilized in the area of Dialogue System research and university level instruction; the term often is used to describe a human participant in a conversation. For clarity of reference, however, the OVN will use the term "user" to identify a human participant. (See "user" below.) | ||
| - **Conversation** - a collaborative linguistic act between two or more conversational agents to achieve a user goal. |
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Conversational Agent is defined below as a "digital participant". Is the intent to restrict /conversation/ to digital agents as well? (I would find this confusing.)
ghost
reviewed
Jan 10, 2022
| - **Conversational Agent** - A digital participant in a conversation. This may be an application with a consistent persona, such as Amazon Alexa, Google Assistant, the Target Google Assistant Action, a Facebook Messenger chatbot, or an IVR system at a bank. Conversational agent is a common term utilized in the area of Dialogue System research and university level instruction; the term often is used to describe a human participant in a conversation. For clarity of reference, however, the OVN will use the term "user" to identify a human participant. (See "user" below.) | ||
| - **Conversation** - a collaborative linguistic act between two or more conversational agents to achieve a user goal. | ||
| - **Conversational Access Point** - the means of carrying a signal to a conversational platform. Users initiate and conduct conversationds through _access points_. An access point can be physical or virtual. Current examples of conversational access points iclude smartphones, smart speakers, personal compiuters, wearables, or microphone-enabled smart home hubs. Access points may be referred to elsewhere as a "device" or a "channel." _In the interoperable world, conversational access points will enable connection to any conversational platform and agent_. | ||
| - **Conversational Agent** - A digital participant in a conversation. Conversational agent is a common term utilized in the area of Dialogue System research and university level instruction; the term also used to describe a human participant in a conversation. For clarity of reference, however, the Open Voice Network will use the term "user" to identify a human participant. (See "user" below.) Within the OVON Interoperability Initiative, a _conversational agent_ is perceived by users to be a single conversational actor, and with the ability to not only provide requested information, but _operate on behalf of the user_. It uses the infrastructure of a conversational platform, and uses one or more conversational capabilities to hold conversations with the user, with continuity of knowledge and persona, and a name by which it can be addressed. Enterprise conversational agents reach outside the corporate firewall to fulfill user intents. _In the interoperable world, there will be both general-purpose and specific-purpose conversational agents. Dialogs, data, context, and controls will be passed between agents according to standardized protocols. |
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I would like to see a reference to this research/instruction to shore up our vocabulary.
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Bring current OVON GitHub vocabulary up to date with recent terms and definitions agreed by Q4 2021 by the OVON Architecture Working Group.