Use Healthcare-oriented template pre-created to train your bot
- eva
- Has eva 3.4 version
Agent Template is a collection of flows provided by eva that can be used to establish a base for building conversations.
The solution is focused on the healthcare area, but there are many flows that can be leveraged as a reference, customized or even used for any trade or sector (such as login and chit-chats).
Agent Template is a collection of flows provided by eva that can be used to establish a base for building conversations. This solution is focused in Healthcare, featuring the following 18 flows:
- Ask me
- Cancel appointment
- Close chat
- Contact center
- Customer satisfaction survey
- End
- Exams schedulling
- Location
- Login
- Not expected
- Register
- Scheduling appointments
- Start if
- Suggestion and claims
- Swearwords
- Talk to an agent
- Welcome
- Wellness test
- Agent Template is a template. That is, you can use as a good foundation, but you must customize the informations for your own business. It means that you should create your own webservice, your own page links, etc... Reach our documentation [HERE] https://docs.eva.bot/ntt-data-eva-docs/start-here/what-is-eva to know more about how to use eva.
- The languages are Spanish and Portuguese, but you can translate and edit information as you wish.
- This feature is only available for eva versions starting with 3.4
It's easy and can be done in just 5 steps:
- First, download the Agent Template zip file
To Spanish, click HERE
To English, click HERE
To Portuguese, click HERE
- Then, go to the cockpit, press the + button to add a new virtual agent, and choose "Import" (as seen below)
- Then, choose the option "new ID"
- Import the zip file and give your VA a name
- All done! The virtual agent will be available in your library.
- Click on this link to read the bot template manual.