6. CallCenter

VirtualQNet.CallCenter

Update Connector Version of a CallCenter

When Connector wants to send its version number, connector restart time or ACD connection status to virtualQ use this method.

Method Call

    public async Task<Result> UpdateCallCenter(UpdateCallCenterParameters UpdateCallCenterParameters);

UpdateVersionNumberCallCenterParameters

Property	Type	Description
Id	long	(Required) The call center ID
ConnectorVersion	string	The Connector version, e.q. 1.5.1
ConnectorLastRestartTime	Datetime	Time when cnnector was started
ConnectorConnectionStatus	string	ACD connectoion status

                var attributes = new UpdateCallCenterParameters
                {
                    Id = 24,
                    ConnectorVersion = "Version Number: 1.5.0",
                    ConnectorConnectionStatus = "Its down",
                    ConnectorLastRestartTime = DateTime.Now
                };

API Request

https://docs.virtualq.io/#update-a-call-center

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Get CallCenter

Gets call center attributes

Method Call

    Task<Result<CallCenterResult>> GetCallCenter(ListCallCenterParameters attributes);

ListCallCenterParameters

Property	Type	Description
Id	long	(Required) The call center ID

                var attributes = new ListCallCenterParameters
                {
                    Id = 24,
                };

API Request

'https://api.virtualq.io/api/v2/call_centers/[call_center_id]'

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