Beta - Aug 20th Release

New functionalities:

• Allow users to edit solutions and deadlines in the mobile interface. See #831

Improvements:

• Edit a solution and edit the Next Step now requires confirmation before it's saved. This will make the notification a little less noisy, and the user can edit his/her text if needed before it's shared with everyone.
• MEFE API: Check for API payload process expiration to allow retry if stuck. See #862

Beta - Aug 12th Release

Bug Fix:

• On certain devices, it was not possible to attached images from a file. See PR #860 for more details.

Beta - Aug 1st Release

New functionality:

• Allow the user to add a voice memo to the conversation. See #3
  This long awaited functionality is documented in this blog post.

Thanks @nbiton for the freat work on this!

Beta - July 22nd Release

Improvement:

• Create case API: allows to specify the apiKey as an authorization bearer header for the create case API like so: Authorizarion: Bearer xxxxxxxxx See #856

Beta - July 18th Release

New Functionality:

• API to allow a 3rd party to create a Unee-T case. Resolves #779
  See the API documentation for more details.

Beta - July 12th Release

Improvements:

• Allow user to change the case category and case type in the mobile interface See #831
• Allow user to change the Priority in the mobile interface See #832
• Allow user to change the Severity in the mobile interface See #832

Beta - July 9th Release

Bug fix:

• "myself" radio button should be shown even if only one role is visible see #842

Beta - July 5th Release

New functionality:

Resolves #808

Allows automatic login for 3rd party app.

Automatic login flow instructions for 3rd party apps

Step 1

POST to https://case.unee-t.com/api/otp-token with the following request body:

{
	"creatorApiKey": "...",
	"userApiKey": "..."
}

• creatorApiKey is the MEFE API key for the master user for your organization This requires a Unee-T Enterprise Account
• userApiKey is the MEFE API Key for the user you want to log in as This requires a Unee-T Enterprise Account

This request should respond with the following details:

{
    "token": "256285",
    "userId": "npt8xFdyiRQGcWEMv"
}

Step 2

Use the details from step 1 to construct a URL and open a browser/WebView for the user with the following URL template: https://case.unee-t.com/<requested path>?userId=<userId>&otp=<token>

<requested path> can be any valid path the 3rd party would like their user to access immediately after the automatic login is completed. For example: case/302/details
No action will be needed to be taken by the user to access the requested path.

Beta - June 25th Release

Improvements:

• In the dashboard - display the full unit name in the search result list.

Beta - June 24th Release

Improvements:

• Make sure user are sorted so it's easier to invite or assign someone to a case. See #840