-
Notifications
You must be signed in to change notification settings - Fork 1
/
Copy pathhelp_archived.html
324 lines (243 loc) · 14 KB
/
help_archived.html
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>Hesburgh Libraries · Library Guides Handbook</title>
<!-- Bootstrap -->
<link rel="stylesheet" href="https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css">
<link rel="stylesheet" href="https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css">
<!-- HTML5 Shim and Respond.js IE8 support of HTML5 elements and media queries -->
<!-- WARNING: Respond.js doesn't work if you view the page via file:// -->
<!--[if lt IE 9]>
<script src="https://oss.maxcdn.com/libs/html5shiv/3.7.2/html5shiv.js"></script>
<script src="https://oss.maxcdn.com/libs/respond.js/1.4.2/respond.min.js"></script>
<![endif]-->
<link rel="apple-touch-icon" sizes="57x57" href="favicons/apple-icon-57x57.png">
<link rel="apple-touch-icon" sizes="60x60" href="favicons/apple-icon-60x60.png">
<link rel="apple-touch-icon" sizes="72x72" href="favicons/apple-icon-72x72.png">
<link rel="apple-touch-icon" sizes="76x76" href="favicons/apple-icon-76x76.png">
<link rel="apple-touch-icon" sizes="114x114" href="favicons/apple-icon-114x114.png">
<link rel="apple-touch-icon" sizes="120x120" href="favicons/apple-icon-120x120.png">
<link rel="apple-touch-icon" sizes="144x144" href="favicons/apple-icon-144x144.png">
<link rel="apple-touch-icon" sizes="152x152" href="favicons/apple-icon-152x152.png">
<link rel="apple-touch-icon" sizes="180x180" href="favicons/apple-icon-180x180.png">
<link rel="icon" type="image/png" sizes="192x192" href="favicons/android-icon-192x192.png">
<link rel="icon" type="image/png" sizes="32x32" href="favicons/favicon-32x32.png">
<link rel="icon" type="image/png" sizes="96x96" href="favicons/favicon-96x96.png">
<link rel="icon" type="image/png" sizes="16x16" href="favicons/favicon-16x16.png">
<link rel="manifest" href="favicons/manifest.json">
<meta name="msapplication-TileColor" content="#ffffff">
<meta name="msapplication-TileImage" content="favicons/ms-icon-144x144.png">
<meta name="theme-color" content="#ffffff">
<!-- <link href="http://fonts.googleapis.com/css?family=Roboto:300,400,500&subset=latin,cyrillic" rel="stylesheet" type="text/css"> -->
<link href="https://fonts.googleapis.com/css?family=Open+Sans:300,400,400i,600,700" rel="stylesheet">
<link rel="stylesheet" href="css/main.css">
<style media="screen">
/* NOTE: style the hipchat chat embed */
.empty-state {
display: none !important;
}
</style>
</head>
<body data-spy="scroll" data-target="#myScrollspy" data-offset="15">
<!-- header ----------------------------->
<div class="brand-bar container-fluid">
<div class="container-fluid">
<div class="row">
<div class="hidden-xs col-sm-6 col-md-6 col-lg-6">
<a href="http://www.nd.edu">University <i>of</i> Notre Dame</a>
</div>
<div class="text-center col-xs-12 hidden-sm hidden-md hidden-lg hidden-xl">
<a href="http://www.nd.edu">University <i>of</i> Notre Dame</a>
</div>
<div class="hidden-xs col-sm-6 col-md-6 col-lg-6 text-right">
<a href="https://provost.nd.edu/">Office <i>of the</i> Provost</a>
</div>
<div class="text-center col-xs-12 hidden-sm hidden-md hidden-lg hidden-xl text-center">
<a class="brand-bar-bottom-padded" href="https://provost.nd.edu/">Office <i>of the</i> Provost</a>
</div>
</div>
</div>
</div>
<div class="container-fluid">
<div class="row" id="nd-libguides-header-pattern">
<div class="hidden-xs col-sm-6 col-md-6 col-lg-6">
<h1 id="hesburgh-libraries"><a href="http://library.nd.edu" target="_blank">HESBURGH <span style="color:#F8E999;">LIBRARIES</span></a></h1>
</div>
<div class="hidden-xs col-sm-6 col-md-6 col-lg-6">
<h1 style="opacity:.6;text-align:right;">Guides Handbook</h1>
</div>
<div class="col-xs-12 text-center hidden-sm hidden-md hidden-lg">
<h1><a href="http://library.nd.edu" target="_blank">HESBURGH <span style="color:#F8E999;margin-bottom:10px;">LIBRARIES</span></a></h1>
</div>
<div class="col-xs-12 text-center hidden-sm hidden-md hidden-lg">
<h1 style="opacity:.6;text-align:center;">Guides Handbook</h1>
</div>
</div>
</div>
<!-- header closes ----------------------------->
<!-- Main Content ----------------------------->
<div class="container" id="main-container">
<div class="row">
<div class="col-xs-12 col-sm-12 col-md-12 text-right">
<a class="btn btn-default help-button" href="https://nd.libapps.com/libapps/login.php" role="button" target="_blank"><i class="fa fa-lock fa-spacer-right" aria-hidden="true"></i> LibGuides Login</a>
<a class="btn btn-default help-button" href="http://libguides.library.nd.edu/reusable-assets" role="button" target="_blank"><i class="fa fa-list-alt fa-spacer-right" aria-hidden="true"></i>Reusable Assets</a>
</div>
</div>
<div class="page-header">
<div w3-include-html="navmenu.html"></div>
</div>
<!-- page header closes -->
<div id="masthead">
<div class="container">
<div class="row">
<div class="col-md-12">
<h1>Get Help</h1>
<p class="lead">Get in touch! We're here to help you with your Guides.</p>
</div>
</div>
</div>
<!--/container-->
</div>
<!--/masthead-->
<div class="container">
<div class="row">
<!--left column
<nav class="col-md-3 hidden-xs hidden-sm" id="leftCol">
<ul class="nav nav-pills nav-stacked" id="sidebar" data-spy="affix" data-offset-top="205">
<li><a href="#sec0">Chat</a></li>
<li><a href="#sec1"></a></li>
<li><a href="#" class="back-to-top"><i class="fa fa-arrow-circle-o-up"></i> Back to top</a></li>
</ul>
</nav> -->
<!--right column-->
<div class="col-md-12" id="rightCol">
<h2 id="sec0">Contact Us</h2>
<div class="row">
<div class="col-sm-8">
<p>There are several ways to reach us, depending on your needs. We recommend the following ways to get in touch:</p>
<ul>
<li><a href="help-faq.html">Read the FAQ</a>—perhaps your question has been asked before.</li>
<li>Open a chat window, below, for answers to quick questions.</li>
<li><a href="https://nd.service-now.com/nd_portal?id=sc_cat_item&sys_id=1198d67ddb4a7240de73f5161d961936&URL=https://library.nd.edu/">Open a ticket in ServiceNow</a> to report more serious issues.</li>
<li>Contact any LMT member individually or through our listserv at <a href="mailto:lmt-list@nd.edu">lmt-list@nd.edu</a>.</li>
</ul>
<div class="panel panel-default">
<!-- Default panel contents -->
<div class="panel-heading">
<h3 class="panel-title">Chat with a Trainer</h3>
</div>
<div class="panel-body">
<div class="alert alert-default">
<p><i class="fa fa-info-circle fa-spacer-right" aria-hidden="true"></i> If no trainers are online and available, you may email us or open a ticket in Service Now.</p>
</div>
<div class="hipchat-embed">
</div>
</div>
</div>
</div>
<div class="col-sm-4">
<div class="panel panel-default">
<div class="panel-heading">
<h3 class="panel-title">LibGuides Management Team</h3>
</div>
<div class="panel-body" id="lead-trainer">
<p><a style="font-weight:bold;" href="https://library.nd.edu/directory/employees/rharriso" target="_blank">Randy Harrison, Chair</a><br> 158 Hesburgh Library<br> (574) 631-0312<br>
<a href="mailto:rharriso@nd.edu?subject=Request from the Handbook">rharriso@nd.edu</a>
</p>
<p class="text-center" style="margin: 30px 0 30px 0;"><a class="btn btn-primary" href="mailto:lmt-list@nd.edu?subject=Help request from the Handbook"><i class="fa fa-paper-plane-o fa-spacer-right" aria-hidden="true"></i> Email the LMT</a></p>
<table class='table table-striped'>
<tbody>
<tr>
<td><a href="https://library.nd.edu/directory/employees/shayes1" target="_blank"><i class="fa fa-user fa-spacer-right" aria-hidden="true"></i>Steve Hayes</a></td>
</tr>
<tr>
<td style="width:50%;"><a href="https://library.nd.edu/directory/employees/amarti24" target="_blank"><i class="fa fa-user fa-spacer-right" aria-hidden="true"></i>Anna Michelle Martinez-Montavon</a></td>
</tr>
<tr>
<td><a href="https://library.nd.edu/directory/employees/tharrier" target="_blank"><i class="fa fa-user fa-spacer-right" aria-hidden="true"></i>Trudie Mullins</a></td>
</tr>
<tr>
<td><a href="https://library.nd.edu/directory/employees/jng2" target="_blank"><i class="fa fa-user fa-spacer-right" aria-hidden="true"></i>James Ng</a></td>
</tr>
<tr>
<td><a href="https://library.nd.edu/directory/employees/vpattiso" target="_blank"><i class="fa fa-user fa-spacer-right" aria-hidden="true"></i>Viveca Robichaud</a></td>
</tr>
<tr>
<td><a href="https://library.nd.edu/directory/employees/jschneid" target="_blank"><i class="fa fa-user fa-spacer-right" aria-hidden="true"></i>Julia Schneider</a></td>
</tr>
<tr>
<td><a href="https://library.nd.edu/directory/employees/jtanaka1" target="_blank"><i class="fa fa-user fa-spacer-right" aria-hidden="true"></i>Julie Tanaka</a></td>
</tr>
<tr>
<td><a href="https://library.nd.edu/directory/employees/jvecchio" target="_blank"><i class="fa fa-user fa-spacer-right" aria-hidden="true"></i>Julie Vecchio</a></td>
</tr>
</tbody>
</table>
</div>
<!-- panel body -->
</div>
<!-- panel -->
</div>
<!-- col-sm-4 -->
</div>
<!-- .row -->
</div>
<!--/right-->
</div>
<!-- row-->
</div>
<!--/container-->
</div>
<!-- .container -->
<!-- Main Content closes ----------------------------->
<!-- Footer ----------------------------->
<div id="handbook-footer">
<div class="container-fluid">
<div class="row">
<div class="col-xs-12 col-sm-6">
<i class="fa fa-copyright" aria-hidden="true"></i><span id="thisYear"></span> University of Notre Dame
</div>
<div class="col-xs-12 col-sm-6">
<p class="text-right"><a href="https://github.com/randal-sean-harrison/handbook" target="_blank"><i class="fa fa-github fa-spacer-right" aria-hidden="true"></i>randal-sean-harrison/handbook</a></p>
</div>
</div>
</div>
</div>
<!-- jQuery (necessary for Bootstrap's JavaScript plugins) -->
<script src="js/jquery-3.2.1.min.js"></script>
<!-- Include all compiled plugins (below), or include individual files as needed -->
<script src="https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/js/bootstrap.min.js"></script>
<!-- for the HipChat client embed -->
<script src="js/jquery.hipchat.js" type="text/javascript"></script>
<!-- Include for the Back to top button -->
<script src="js/back-to-top.js"></script>
<!-- Scrollspy / affix js -->
<script src="js/scripts.js"></script>
<!-- html include script -->
<script src="https://www.w3schools.com/lib/w3data.js"></script>
<script>
w3IncludeHTML();
</script>
<!-- clipboard.js include -->
<script src="js/clipboard.min.js"></script>
<script type="text/javascript">
$(document).ready(function() {
// Add the active classes to the nav menu
$(".navhelp").addClass("active");
$(".navgethelp").addClass("active");
// embed the hipchat widget
$('.hipchat-embed').hipChatPanel({
url: "https://www.hipchat.com/gzlQZ0GZE",
timezone: "EST",
welcome: "Need help with your Guides? How can we help?"
});
$('button.show-hipchat').addClass('btn btn-primary center-block base-font-size');
$('button.show-hipchat').html('<i class="fa fa-comments fa-spacer-right"></i> Open a Chat ');
});
// embeds the hipchat client. API Reference: https://bitbucket.org/atlassianlabs/jquery-hipchat-plugin/overview?_ga=2.189657571.975396209.1494681722-1367642620.1487301623
</script>
</body>
</html>