Merge pull request #48 from praekeltfoundation/helpcentre

Helpcentre flows

.github/workflows/ci.yaml

@@ -35,4 +35,5 @@ jobs:
 
       - name: Test flows
         run: |
-          ./flow_tester/run_flow_tests.exs Onboarding/QA/tests/
+          ./flow_tester/run_flow_tests.exs HelpCentre/QA/tests/ Onboarding/QA/tests/ 
+          

HelpCentre/QA/flows/agent-greeting.md

@@ -0,0 +1,87 @@
+# HelpCentre - Agent Greeting
+
+This is a very basic flow, that sends a greeting message to the user, including the name of the help centre agent that is assigned to their query
+
+## Contact fields
+
+## Flow results
+
+## Connections to other stacks
+
+* This stack is manually run by the operator right before they take over the chat. At this point the chat should be assigned to them already.
+
+## Global variables
+
+The following variable(s) are set in the `settings` global dictionary
+
+* `turn_qa_token` used to authenticate calls to the Turn API.  In this case, to query and label a specific message
+* `contentrepo_qa_token` used to auth calls to CMS API
+
+## Content dependencies
+
+* `plat_help_agent_greeting`
+
+<!-- { section: "94da26e4-fe2e-42e6-b986-bdc0536cd585", x: 500, y: 48} -->
+
+```stack
+trigger(on: "MESSAGE RECEIVED") when has_only_phrase(event.message.text.body, "tsts")
+
+```
+
+<!-- { section: "df9a9d5b-c57d-4a9e-8020-1756b7fdec73", x: 0, y: 0} -->
+
+```stack
+card GetLatestMessage, then: GetPageContent do
+  get_latest_msg =
+    get(
+      "https://whatsapp-praekelt-cloud.turn.io/v1/contacts/@contact.whatsapp_id/messages",
+      headers: [
+        [
+          "Authorization",
+          "Bearer @global.settings.turn_qa_token"
+        ],
+        ["Accept", "application/vnd.v1+json"],
+        ["Content-Type", "application/json"]
+      ]
+    )
+
+  chat = get_latest_msg.body.chat
+end
+
+card GetPageContent, then: SendGreeting do
+  search =
+    get(
+      "https://content-repo-api-qa.prk-k8s.prd-p6t.org/api/v2/pages/",
+      query: [
+        ["slug", "plat_help_agent_greeting"]
+      ],
+      headers: [["Authorization", "Token @global.settings.contentrepo_qa_token"]]
+    )
+
+  page_id = search.body.results[0].id
+
+  page =
+    get(
+      "https://content-repo-api-qa.prk-k8s.prd-p6t.org/api/v2/pages/@page_id/",
+      query: [
+        ["whatsapp", "true"]
+      ],
+      headers: [["Authorization", "Token @global.settings.contentrepo_qa_token"]]
+    )
+
+  greeting_msg = page.body.body.text.value.message
+end
+
+card SendGreeting when is_nil_or_empty(chat.assigned_to) do
+  substituted_msg = substitute(greeting_msg, "{operator_name}", "a MomConnect operator")
+
+  text("@substituted_msg")
+end
+
+card SendGreeting do
+  log("Agent assigned to this chat = @chat.assigned_to.name")
+  substituted_msg = substitute(greeting_msg, "{operator_name}", "@chat.assigned_to.name")
+  text("@substituted_msg")
+end
+
+```