You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Hi! I hope all is well.
Is OSTicket Version 1.10 supported with this plugin?
I recently upgraded to version 1.10 and had to rollback due to a privileges error that could be related to the equipment plugin install. I'm going to try again by first removing the plugin prior to updating OSTicket to see if that fixes the issue.
Error:
Error
SQL query: Documentation
DELIMITER ; ;
/!50003 CREATE//!50017 DEFINER=ostdatac_ostdata@localhost//*!50003 TRIGGER ost_equipment_AINS AFTER INSERT ON ost_equipment FOR EACH ROW BEGIN SET @pk=NEW.equipment_id; SET @list_pk=(SELECT id FROM ost_list WHERE name='equipment'); INSERT INTO ost_list_items (list_id, value, properties) VALUES (@list_pk, CONCAT(' Asset_ID:', NEW.asset_id), CONCAT('',@pk)); END */ ; ;
MySQL said: Documentation
#1227 - Access denied; you need (at least one of) the SUPER privilege(s) for this operation
The text was updated successfully, but these errors were encountered:
attempting a deployment on 1.10.4 and after changing some hard coded table prefixes have run afoul of the following two errors immediately after addin ENABLE
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'DROP INDEX name' at line 5
which i'd probably be inclined to look at working with / around if not for the next one which indicates a serious structural change between versions?
Table 'bsdf1051_ostSupport.jd4_ticket_event' doesn't exist
Error parsing SQL schema! Get help from developers (#4)
Upgrade configuration error. Unable to upgrade database tables!
indeed...that table does not exist in my 1.10.4 osT deployment.
Hi! I hope all is well.
Is OSTicket Version 1.10 supported with this plugin?
I recently upgraded to version 1.10 and had to rollback due to a privileges error that could be related to the equipment plugin install. I'm going to try again by first removing the plugin prior to updating OSTicket to see if that fixes the issue.
Error:
Error
SQL query: Documentation
DELIMITER ; ;
/!50003 CREATE//!50017 DEFINER=
ostdatac_ostdata
@localhost
//*!50003 TRIGGERost_equipment_AINS
AFTER INSERT ONost_equipment
FOR EACH ROW BEGIN SET @pk=NEW.equipment_id; SET @list_pk=(SELECT id FROMost_list
WHERE name='equipment'); INSERT INTOost_list_items
(list_id,value
,properties
) VALUES (@list_pk, CONCAT(' Asset_ID:', NEW.asset_id), CONCAT('',@pk)); END */ ; ;MySQL said: Documentation
#1227 - Access denied; you need (at least one of) the SUPER privilege(s) for this operation
The text was updated successfully, but these errors were encountered: