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How to get help
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How to get help

Please drop us an email at support@nopaccelerate.com with issues you're facing.

Please include below details when you're writing mail us

  • Your Order Number
  • Store's nopCommerce version
  • nopAccelerate Plus Plugin version
  • Store Admin credentials (if possible)
  • Reproduce steps

It will helpful if you attach images/screen-cast, so it will helpfully for reproduce issue at our end.

You can also email us steps for generating issue at our end. For that you need to follow below steps

  • Open “psr.exe” from “Run” in your windows operating system.
  • Click on “Start Record” button and do your steps to produce your issue.
  • Click “Stop Record” button once you complete recording steps. It will ask you to save a zip file.
  • Send us saved zip file via email.