Error opening collections in mlab .

[srikanth-chitturi]

Hi ,
Mongotron is working fine with local databases , but when after connecting to mlab database and opening the collections there is an error .
I have attached a screen shot of it.
I am running 32 bit ubuntu 14,04 LTS.

[autoboxer]

I am having a similar problem installing on Mac using El Capitan. I noticed that when I set up the initial connection, the connection test failed with correct information and login credentials. I saved anyway and saw the same screen displayed above by @srikanth-chitturi, specifially not authorized on undefined. Editing the connection, I noticed the Database Name field had been cleared out. I entered it again, hit test (which worked this time), saved, and the Database Name field persisted. The change is now I am still receiving the same error message, but the name is recognized not authorized on [my-database-name] to execute command.

[otmezger]

I had a similar problem, and the solution was that I hadn't created the DB user in mlab. it is different than the mlab user you use for login.

[srikanth-chitturi]

Yes , I think the problem is happening only when connecting to remote
mongodb server.

On Tue, Jul 19, 2016 at 11:34 PM, Olmo Mezger notifications@github.com
wrote:

I had a similar problem, and the solution was that I hadn't created the DB
user in mlab. it is different than the mlab user you use for login.

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Thanks and Regards,
Srikanth Chitturi,

[officert]

Sounds like an issue with the user credentials you have entered for this connection. Could you check those and see if that's the issue?

[srikanth-chitturi]

The credentials are correct. Because I can connect with the same
credentials using robomongo .,etc. It is connecting using mongotron but
error occurs when expanding the collections.

On Thu, Aug 25, 2016 at 8:14 AM, Tim Officer notifications@github.com
wrote:

Sounds like an issue with the user credentials you have entered for this
connection. Could you check those and see if that's the issue?

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Thanks and Regards,
Srikanth Chitturi,