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Unable to modify profile picture #5418

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valentinjacot opened this issue Jan 1, 2024 · 2 comments
Closed

Unable to modify profile picture #5418

valentinjacot opened this issue Jan 1, 2024 · 2 comments

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@valentinjacot
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Describe the bug
Hi
I'm unable to change the profile picture on https://intranet.hebamme.ch/cloud/index.php/apps/schweizerhebammenapp/#!
I get a error 500 when sending the request: POST https://intranet.hebamme.ch/cloud/index.php/apps/schweizerhebammenapp/midwife_data_upload_profile_picture/

I tried several browser and machines, the issue is always the same. My current picture is broken, so on the public space it shows nothing

To Reproduce
Steps to reproduce the behavior:

  1. Go to https://intranet.hebamme.ch/cloud/index.php
  2. Click on Upload Picutre
  3. Select picture
  4. Click Save
  5. Wait 5 Minutes and a 500 error appears in the dev tool

Expected behavior
I want the new picture to be uploaded. I is a JPEG of less than 1 MB

Screenshots
Bildschirmfoto 2024-01-01 um 11 38 19

Client details:

  • OS: IOS
  • Browser chrome, safari, firefox
  • Device: desktop

I'm looking forward to your answer, as this is used for a professional website the broken picture looks pretty bad.
Best regards
VJD

@stefan-niedermann
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Nothing seems to fit on this issue:

  1. You wrote, your client is iOS on a Desktop, iOS is a smartphone operating system though.
  2. Your issue is about uploading an avatar, a feature that is not included in the Nextcloud Deck App
  3. The paths of your dev tool screenshots hint about a (for me) unknown third party app called schweizerhebammenapp instead of deck (this is the issue tracker for the Nextcloud Deck app though)

Are you sure you are in the correct place? If you are an administrator, you should double check the correct issue tracker for your problem. If you are an user, you should ask the administrator / IT ressort of your intranet.

@valentinjacot
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Thanks, I'll do that.
BR

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