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Problem with USPS Shipping on New 2.4.7-p3 Install #39528

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SamL-DE opened this issue Jan 9, 2025 · 8 comments
Open
1 of 5 tasks

Problem with USPS Shipping on New 2.4.7-p3 Install #39528

SamL-DE opened this issue Jan 9, 2025 · 8 comments
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Issue: needs update Additional information is require, waiting for response Reported on 2.4.7-p3 Indicates original Magento version for the Issue report.

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@SamL-DE
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SamL-DE commented Jan 9, 2025

Preconditions and environment

  • Magento version
  • Anything else that would help a developer reproduce the bug
    2.4.7-p3
    Install new magento from
    composer create-project --repository-url=https://repo.magento.com/ magento/project-community-edition .

Steps to reproduce

Enable USPS Shipping
Username and Password credentials supplied, all fields properly filled.

Expected result

Shipping quote from USPS api

Actual result

[2025-01-09T16:51:28.500941+00:00] main.DEBUG: array (
'request' => '
2ALL19711-37851971131.6000000000VARIABLEREGULARtrue
',
'result' => '
80040B1FThis Software version is no longer supported. You must go to the SA web site (www.uspswebtools.com/Shippingassistant) and download the latest version of the Shipping Assistant.USPSCOM::DoAuth',
) [] []

Additional information

Checkout-01-09-2025_12_30_PM

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Jan 9, 2025

Hi @SamL-DE. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


Join Magento Community Engineering Slack and ask your questions in #github channel.
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@SamL-DE
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SamL-DE commented Jan 9, 2025

Capture

@engcom-Bravo engcom-Bravo added the Reported on 2.4.7-p3 Indicates original Magento version for the Issue report. label Jan 13, 2025
@github-project-automation github-project-automation bot moved this to Ready for Confirmation in Issue Confirmation and Triage Board Jan 13, 2025
@konarshankar07
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This issue is related to the urlencode function issue. If we pass the API and XML in plain format it will fix the issue

Class name: Magento\Usps\Model\Carrier
Line no: 600

@engcom-Delta engcom-Delta self-assigned this Jan 15, 2025
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m2-assistant bot commented Jan 15, 2025

Hi @engcom-Delta. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
  • 5. Add label Issue: Confirmed once verification is complete.
  • 6. Make sure that automatic system confirms that report has been added to the backlog.

@engcom-Delta
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Hi @SamL-DE ,

Thanks for your reporting and collaboration.
We have verified the issue in 2.4.7-p3 instance, but we are unable to reproduce the issue. Kindly refer the screenshots.

Steps to reproduce

  1. Install New Magento Instance
  2. Configure USPS Shipping Method
  3. Access Frontend, Add item to cart and navigate to checkout.
  4. Observe USPS shipping methods are loading as expected.

Image

Can you please reverify or provide more information.

Thanks.

@engcom-Delta engcom-Delta added Issue: needs update Additional information is require, waiting for response and removed Issue: ready for confirmation labels Jan 15, 2025
@magento-ct-gh-projects-svc magento-ct-gh-projects-svc moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Jan 15, 2025
@SamL-DE
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SamL-DE commented Jan 16, 2025

I just reinstalled from scratch, using:
composer create-project --repository-url=https://repo.magento.com/ magento/project-community-edition .

I got the same error, then turned on debug and this is the output of the shipping.log:

[2025-01-16T03:27:40.939617+00:00] main.DEBUG: array (
'request' => '
2ALL197111970931.6000000000VARIABLEREGULARtrue
',
'result' => '
80040B1FThis Software version is no longer supported. You must go to the SA web site (www.uspswebtools.com/Shippingassistant) and download the latest version of the Shipping Assistant.USPSCOM::DoAuth',
) [] []

Image

@SamL-DE
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SamL-DE commented Jan 16, 2025

Image

@engcom-Delta
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Hi @SamL-DE ,

Thanks for your reporting and collaboration.
We have verified the issue with fresh installation of 2.4.7-p3 instance, but we are unable to reproduce the issue. Kindly refer the screenshots.

Image

Image

Please let us know if there are any additional testing steps.

Thanks.

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Labels
Issue: needs update Additional information is require, waiting for response Reported on 2.4.7-p3 Indicates original Magento version for the Issue report.
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