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The track_subscribed event is not currently sent as a webhook event. This presents a problem for my app. My app's flow is as follows:
An SIP user is dispatched to a newly created room
On room creation, two agents are explicitly dispatched to the newly created room
The SIP user should be subscribe to agent 1's track, but not to agent 2's track
The current only way to reliably do this is to wait until the SIP user subscribes to agent 2's track, then unsubscribe it when it does (since you cannot turn off autosubscribe for SIP participants). However, neither the webhook server nor the two agents in the room ever get notified of the "track_subscribed" event of the SIP agent. Would it be possible for this event to be sent as a webhook?
The text was updated successfully, but these errors were encountered:
Hello,
The track_subscribed event is not currently sent as a webhook event. This presents a problem for my app. My app's flow is as follows:
The current only way to reliably do this is to wait until the SIP user subscribes to agent 2's track, then unsubscribe it when it does (since you cannot turn off autosubscribe for SIP participants). However, neither the webhook server nor the two agents in the room ever get notified of the "track_subscribed" event of the SIP agent. Would it be possible for this event to be sent as a webhook?
The text was updated successfully, but these errors were encountered: