Add booking from backend event view RSVP

[carlbannister]

Hi, I am logged into the back end looking at an event and using the RSVP shortcut to add a booking. Is there a way i can pull the data from the people database instead of having to type it all in manually?

[liedekef]

The people info is auto-complete (just not the custom fields I think), so start typing the last name and then select the one you want.

[carlbannister]

Ive cleared the plugins that were creating errors but its still not working and i cannot see any issues in the console. Any other ideas?

[liedekef]

then, in your console, go in the "network" tab. After that, start typing a last name and see what is being sent/received.
If that's too complicated, I can take a look for you on your end too.

[liedekef]

No further reply, do considering solved.

[carlbannister]

Hi Franky, sorry for the late reply, i have been away all weekend.
I have tried your instruction from the network tab and get this. I cannot see anything blocking.
Happy to give you a login if that is easier.
Many thanks for the support

[liedekef]

Feel free to send me an account via mail: franky@e-dynamics.be
Also: install the plugin "Health Check & Troubleshooting" , with which you can switch to a default theme and deactivate all plugins just for the current session (so no impact on other users) and that allows you then to activate one plugin by one (or switch theme) until you can see which plugin causes problems.

[f14m07]

Hello Franky,
I'm having the same problem on my production site, but it's working on the local site.
When I enter the first few letters of the name, the little search logo appears but no name is suggested. On the booking form, on the other hand, the search works very well.
So I followed the instructions on the network tab and I got a server error 500 on the following request:

https://vogue-et-reve.fr/wp-admin/admin.php?page=eme-registration-seats&eme_admin_action=newBooking&event_id=619&eme_admin_nonce=e7f6b2c4a3&eme_notice_ignore=donate

The server response is :
{
    "code": "internal_server_error",
    "message": "<p>A critical error has occurred on this site. Please consult your site's admin email inbox for more information."</p><p><a href="https:\/en.wordpress.org/support\/article/debugging-in-wordpress">Learn more about WordPress bugging.</a><\/p>",
    "data": {
        "status": 500
    },
    "additional_errors": []
}
Do you need other information from the inspector?
Any idea?

I haven't received any e-mail from WP

[liedekef]

The issue for the original problem here was that the "autocomplete sources" setting in the general EME settings was set to "none", so in fact it didn't do anything. Changing the setting to e.g. "EME people" caused it to work as expected. Your internal error needs to be checked in the php logfiles.

[f14m07]

My setting "autocomplete sources" was good. Here is the php error:

[05-Sep-2023 13:31:04 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function get_current_screen() in /home/taeq4768/vogue-et-reve.fr/wp-content/plugins/code-snippets/php/snippet-ops.php(575) : eval()'d code:45
Stack trace:
#0 /home/taeq4768/vogue-et-reve.fr/wp-includes/class-wp-hook.php(310): smartwp_sort_last_login_column()
#1 /home/taeq4768/vogue-et-reve.fr/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#2 /home/taeq4768/vogue-et-reve.fr/wp-includes/plugin.php(565): WP_Hook->do_action()
#3 /home/taeq4768/vogue-et-reve.fr/wp-includes/class-wp-user-query.php(281): do_action_ref_array()
#4 /home/taeq4768/vogue-et-reve.fr/wp-includes/class-wp-user-query.php(79): WP_User_Query->prepare_query()
#5 /home/taeq4768/vogue-et-reve.fr/wp-content/plugins/events-made-easy/eme-people.php(4182): WP_User_Query->__construct()
#6 /home/taeq4768/vogue-et-reve.fr/wp-content/plugins/events-made-easy/eme-people.php(4682): eme_get_wp_users()
#7 /home/taeq4768/vogue-et-reve.fr/wp-content/plugins/events-made-easy/eme-actions.php(118): eme_people_autocomplete_ajax()
#8 /home/taeq4768/vogue-et-reve.fr/wp-includes/class-wp-hook.php(310): eme_actions_early_init()
#9 /home/taeq4768/vogue-et-reve.fr/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#10 /home/taeq4768/vogue-et-reve.fr/wp-includes/plugin.php(517): WP_Hook->do_action()
#11 /home/taeq4768/vogue-et-reve.fr/wp-settings.php(564): do_action()
#12 /home/taeq4768/vogue-et-reve.fr/wp-config.php(93): require_once('/home/taeq4768/...')
#13 /home/taeq4768/vogue-et-reve.fr/wp-load.php(50): require_once('/home/taeq4768/...')
#14 /home/taeq4768/vogue-et-reve.fr/wp-admin/admin.php(34): require_once('/home/taeq4768/...')
#15 {main}
  thrown in /home/taeq4768/vogue-et-reve.fr/wp-content/plugins/code-snippets/php/snippet-ops.php(575) : eval()'d code on line 45

I have no snippet for a RSVP action. And the 'completion name' works well on the RSVP form

[liedekef]

Not EME related, see the first line of your output :
PHP Fatal error: Uncaught Error: Call to undefined function get_current_screen() in /home/taeq4768/vogue-et-reve.fr/wp-content/plugins/code-snippets/php/snippet-ops.php(575) : eval()'d code:45

[f14m07]

Thank you for helping me identify the culprit. In fact it's a snippet that I copied and pasted from the internet to memorise the dates of members' logins to WP. There is no reference to a table or an EME function. It's all linked to the way WP works. By deactivating this snippet everything works normally. It's odd, though, that this should have an impact on EME. Thanks again for your efficient support

[liedekef]

Snippets can run in the frontend, backend or always. So depending on the code in it and where it needs to run, it can interfere with EME or any other plugin.