Added Aircraft Rental passes help page

get-help/aircraft-rental-passes.md

@@ -0,0 +1,114 @@
+---
+id: aircraft-rental-passes
+title: Aircraft Rental Passes
+meta: Learn more about our Aircraft Rental Passes
+order: 6
+---
+
+
+
+# Aircraft Rental Passes
+
+Aircraft Rental Passes allow you to access one aircraft, multiplayer and global scenery for 24 hours. It is a new way to access our Pro only aircraft without committing to a subscription.
+
+It is currently available in select markets and for select aircraft for users without a Pro subscription.
+
+
+## What aircraft can I rent?
+
+Aircraft Rental Passes are available on select aircraft, and this selection will change over time.
+
+To confirm if your chosen aircraft can be rented, a RENT AIRCRAFT button will show in the bottom of the Aircraft Selection Page.
+
+
+
+## How can I rent an Aircraft
+
+
+
+Step 1
+
+: Go to the Aircraft Selection page in in the main menu.
+
+
+
+Step 2
+
+: Select a Pro-only aircraft (denoted by the Lock icon)
+
+
+
+Step 3
+
+: If the aircraft is available for rental, a RENT AIRCRAFT button will show at the bottom next to the OK button, along with the price in your region.
+
+
+Step 4
+
+: Tap the RENT AIRCRAFT button and complete the payment flow.
+
+
+
+Step 5
+
+: Once the payment has processed, the rental period will begin immediately. You will see a countdown in the top right of the Aircraft Selection page.
+
+
+
+## Unable to purchase a Pro subscription
+
+If you find that you are unable to purchase an Aircraft Rental Pass while following the steps above, it is likely due to one of the following reasons:
+
+
+- Rentals are not currently available in your region
+- The selected aircraft is not available for rent.
+- Parental permissions are enabled which are preventing in-app purchases
+- There is a problem with your network connection
+- You do not have the most recent version of Infinite Flight installed
+- You do not have an official version of the app
+
+
+
+To try to fix the issue we recommend checking parental permissions, restarting your device, and then ensuring you have a good network connection before trying again. 
+
+
+
+## How to manage your Aircraft Rental Pass purchase
+
+If you decide to install Infinite Flight on a different device, your Aircraft Rental Pass can be passed over provided you are using the same Apple ID (for iOS) or Google Play account (for Android) that the previous subscription was purchased on.
+
+
+
+If however, you are no longer using the same platform (i.e. iOS to Android or vice versa), or using a different Apple ID/Google Play account, then you will need to link your Community Forum Account first for it to be recognised. To do this, follow the steps below:
+
+
+
+Step 1
+
+: Find the "Get Pro" button will be displayed in the top left hand corner of the [Home Screen](/guide/getting-started-guide/home-user-interface/home-screen), tap it
+
+
+
+Step 2
+
+: A subscription pop-up will appear, from there, tap "More Plans > Sign in with Infinite Flight"
+
+
+
+Step 3
+
+: You will then be able to login using your account details from the [Infinite Flight Community Forum](https://community.infiniteflight.com)
+
+
+
+If you are still unable to access your subscription after completing the steps above, please send an e-mail explaining the steps you’ve already taken as well as the information below to [support@infiniteflight.com](mailto:support@infiniteflight.com):
+
+- Display Name and Callsign
+- Device
+- Complete Purchase Receipt showing date, item, and item number (beginning with GPA if Android User)
+
+
+
+## How do I cancel my Aircraft Rental Pass? 
+
+Aircraft Rental Passes expire automatically after 24 hours. Please contact us if you are having an issue with your rental.

get-help/subscriptions.md

@@ -75,7 +75,7 @@ Step 5
 
 ## Unable to purchase a Pro subscription
 
-If you find that you are unable to purchase a Pro subscription whilst following the steps above, it is likely due to one of the following reasons:
+If you find that you are unable to purchase a Pro subscription while following the steps above, it is likely due to one of the following reasons:
 
 
 
@@ -108,7 +108,7 @@ Step 1
 
 Step 2
 
-: A subscription pop-up will appear, from there, tap "More Options > Sign in with Infinite Flight"
+: A subscription pop-up will appear, from there, tap "More Plans > Sign in with Infinite Flight"