Bug with user creation

[volend0r]

Describe the bug
Hello, I'm facing a bug in Hiddify-manager: some users that are created manually via WebUI panel or via “Create a user” API are not working - hiddify app shows “Timeout” and there are no obvious errors in Logs.

It happens with random frequency, sometimes several times in a row and sometimes once every 30 users.

And what is strange, it is fixed in such a way: you need to “update” the user, for example, through WebUI panel by changing the name or description of the user, or API requests “Update a user” with exactly the same configuration, without changing anything. Only then the user connects to the server.

I have 4 Hiddify-manager servers in different regions and in different providers, everywhere this error is present.
I have also tried reinstalling and changing versions, from 10.80.7 to 10.80.11.

I'm also attaching logs from the server that may be of interest, but they don't quite match the timing of when the non-working users were created. The closest timings are ~19:30.
I also removed repeated errors from the logs to reduce the size since I can't fully upload them here.
hiddify_panel.err.log

Can you tell me if anyone has encountered this and where to dig to solve this problem?

Additional context
From proxies I use Vless+Reality+TCP.

[litoosh13]

we will look into it
please be patient

[volend0r]

we will look into it please be patient

Ok, thank you very much.
I can offer my help as this bug is sometimes hard to reproduce, it can take a lot of tries, so I could take a separate server and create a user on it that is bugged and give you access to the server.

[tesilaaliset]

Hello @volend0r,

Thank you for your support.

Could you please send me the full request details for the CreateUser and UpdateUser API calls you’re using? This will help me assist you more effectively.

Looking forward to your response!

Best,
Tes

[volend0r]

Hi @tesilaaliset,
This is how I create it:

Url "https://example.com/some_proxy_path/api/v2/admin/user/"
Type "POST"
Headers {
  "Accept: application/json"
  "Content-Type: application/json"
  "Hiddify-API-Key: SOME_API_KEY"
}
Post {
  ["added_by_uuid"]=>
  string(36) "SOME_UUID"
  ["comment"]=>
  string(29) "Test User"
  ["current_usage_GB"]=>
  int(0)
  ["ed25519_private_key"]=>
  NULL
  ["ed25519_public_key"]=>
  NULL
  ["enable"]=>
  bool(true)
  ["is_active"]=>
  bool(true)
  ["lang"]=>
  string(2) "en"
  ["last_online"]=>
  NULL
  ["last_reset_time"]=>
  NULL
  ["mode"]=>
  string(7) "monthly"
  ["name"]=>
  string(14) "user@example.com"
  ["package_days"]=>
  int(1095)
  ["start_date"]=>
  string(10) "2024-12-24"
  ["telegram_id"]=>
  int(0)
  ["usage_limit_GB"]=>
  int(500)
  ["uuid"]=>
  NULL
  ["wg_pk"]=>
  NULL
  ["wg_psk"]=>
  NULL
  ["wg_pub"]=>
  NULL
}

Also here's my postman collection with CreateUser and UpdateUser API calls I'm using:

Hiddify_SOF_1 Copy.postman_collection.json