- Circulation sends damaged items to Content Management
- Check retention status
- Fill out damaged slip
- Place items on "Incoming Damaged - CDL Review" or "Incoming Damaged - Retention" shelf
- Content Management scans in items
- Set status to "Damaged - CDL Review", "Damaged - Rebind", or "Damaged - Replace"
- Place on appropriate shelf
- Collection Development Librarians review items on the "CDL Review" shelves or the damaged spreadsheet distributed by Josh
- Once decisions are made, items are placed on the "CDL Rebind", "CDL Replace", or "CDL Withdraw" shelves
- Content Management scans CDL decision items to set new status and places items on appropriate shelf
- Items marked for replacement are replaced
- Items marked for rebinding are sent to the bindery
- Items marked for withdrawal are withdrawn