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Integrations with external systems

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diderikvw edited this page Jan 9, 2024 · 1 revision

This is a diagram that models the third party integrations that are made in the 121-platform in an UML component diagram 3.0:

  • Twilio is used for sending messages
  • The Kobo integration can be used to load new registrations using survey forms
  • The EspoCRM integration can be used to 'sync' registration entities between EspoCRM and 121. This can be used when a user wants to manage registrations in EspoCRM instead of 121
  • The Financial Service Provider (FSP) integrations are use to provide the cash and voucher assistance.
    • Some FSPs are connected via an API integration and in others users can download a csv file which has to be manually provided to the FSP
    • Some FSPs provide reconciliation data which provides insight in the status of cash or voucher assistance

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