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Update 01. Glific Onboarding Toolkit.md #229

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17 changes: 7 additions & 10 deletions docs/2. Onboarding/01. Glific Onboarding Toolkit.md
Original file line number Diff line number Diff line change
Expand Up @@ -8,11 +8,12 @@ To be a part of Glific pilot you’ll need these things:

1. **Facebook page** of your organization for **Facebook Business Manager Verification**
1. A **phone number** to be used for **Whatsapp Chatbot**
1. **There is a monthly fee of INR 7,500 for the platform usage and a one-time setup cost of INR 15,000 for initial consulting/training/customizations.**
(The fee covers our operational expenses and platform costs. Messaging costs are additional and will be paid via credit card directly to Gupshup - [all pricing details here](https://tides.coloredcow.com/pricing). Platform development and enhancement costs are borne by philanthropic funding.)
1. **There is a monthly fee of INR 9,500 for the platform usage and a one-time setup cost of INR 15,000 for initial consulting/training/customizations.**
(The fee covers our operational expenses and platform costs. Messaging costs are additional and will be paid via credit card directly to Gupshup - all pricing details here. Platform development and enhancement costs are borne by philanthropic funding.)
1. **Your use case and how you plan to use it. For what programs, the scale, etc…**
(The reason is that once the NGOs identified the process and have documented how communications will happen at their organisations, it will be easier to apply Glific or any relevant software solution for that. Identifying and refining the process is key and super important.)
1. **Your proposed workflow:** [**Example 1**](https://docs.google.com/document/d/1jQcSOLfASa_RR7f_JlZd7WT2INaSC9tTQCNdWI_EOOw/edit)**,** [**Example 2**](https://docs.google.com/document/d/1CQAFkDsktgk-2dUb_qOkeVZyLuObCyBql5wI3V3kT2E/edit)
1. **Your proposed workflow:** [**Example 1**](https://docs.google.com/document/d/1jQcSOLfASa_RR7f_JlZd7WT2INaSC9tTQCNdWI_EOOw/edit)**,** [**Example 2**](https://docs.google.com/document/d/1WxIWityZm3rEuQKM5m2U81gA7EhNgKrj/edit)

(This a sample flow for ideas, your proposed workflow should be different from the example.)
1. **Details and description of any previous pilot experiments(with 10-50 users)**
(Your NGO has done using your personal WhatsApp account. This gives you a better idea of how you might want to structure the interaction, to begin with.)
Expand All @@ -32,7 +33,8 @@ ___
# Next Steps

- [Get Facebook Business Manager Verified](https://glific.github.io/docs/docs/Onboarding/Facebook%20Verification%20Process%20for%20WhatsApp%20Business%20API) for your organisation
- [Submit your details here](https://cc.tides.coloredcow.com/organization-registration)
- [Setup on Gupshup](https://glific.github.io/docs/docs/Onboarding/Setup%20an%20organisation%20on%20GupShup/)
- [Submit your details here](https://glific.github.io/docs/docs/Onboarding/Onboarding%20Form%20Fill%20Up)

Note : When your Glific instance is set up, it is recommended that you provide us support access to your account. We generally name that support contact "SaaS Admin". If this contact does not exist it might be harder for us to provide you the ideal turnaround on support issues.
___
Expand All @@ -53,7 +55,7 @@ ___
# Glific Test Account

```
https://staging.tides.coloredcow.com/
https://https://staging.glific.com/login
Phone number: +917834811114
Password: Secret1234!
```
Expand All @@ -70,8 +72,3 @@ ___

___

# Importing Contacts from the Backend.

- NGO will need to share proof of opt-in being collected for each of the contact mentioned in the contact list to be imported. The proof should clearly reflect the user's consent of receiving messages on Whatsapp.
- The opt-in details will be reviewed internally by Glific and processed only after approval.
- The activity will be chargeable @ INR 2000 per request. If the contacts to be imported are more and the effort involved is greater than an hour then it will be charged at the rate of INR 2000/hour
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