diff --git a/faysal_mehedi_resume.tex b/faysal_mehedi_resume.tex
index f2f998c..af75ad4 100644
--- a/faysal_mehedi_resume.tex
+++ b/faysal_mehedi_resume.tex
@@ -154,35 +154,36 @@ \section{Experience}
       {IQVIA}{Dhaka, Bangladesh}
       {Product Site Reliability Engineer}{June 2024 \textbf{--} Present, Full-time}
         \resumeItemListStart
-            \resumeItem{Oversee the infrastructure for IQVIA’s Orchestrated Analytics(OA) Platform on AWS, which serves 250+ tenants across 70+ EKS clusters for various environments, ensuring reliability and performance for pharmaceutical clients.}
-            \resumeItem{Develop and refine automation scripts or workflows to eliminate repetitive manual tasks, using tools like Kubernetes, Docker, Helm, GitLab CI/CD, Bash, Python and Terraform. Focus on achieving SRE standards of reliability and efficiency through automation.}
-            \resumeItem{Maintain SLAs by proactively monitoring system health, troubleshooting incidents, respond promptly to alerts, and collaborating with developers and stakeholders to resolve issues efficiently to minimize downtime.}
-            \resumeItem{Continuously assess and execute strategies to optimize cloud resource usage and reduce costs. This can involve right-sizing instances, consolidating workloads, or leading platform migration initiatives.}
-            \resumeItem{Document procedures, incidents, and automation scripts, ensuring all processes follow compliance and organizational standards.}
+            \resumeItem{Oversee IQVIA's Orchestrated Analytics (OA) Platform infrastructure on AWS, serving over 250 tenants across 70+ EKS clusters in various environments, ensuring reliability and performance for the pharmaceutical and life sciences industry.}
+            \resumeItem{Develop and refine automation scripts and workflows to eliminate repetitive tasks, utilizing Kubernetes, Docker, Helm, GitLab CI/CD, Bash, Python, and Terraform. Emphasize achieving SRE standards of reliability and efficiency through automation.}
+            \resumeItem{Maintain SLAs by proactively monitoring system health, troubleshooting incidents, swiftly responding to alerts, and collaborating with developers and stakeholders to resolve issues and minimize downtime efficiently.}
+            \resumeItem{Continuously assess and implement strategies to optimize cloud resource usage and reduce costs, including right-sizing instances, consolidating workloads, and spearheading platform migration initiatives.}
+            \resumeItem{Document procedures, incidents, and automation scripts, ensuring all processes adhere to compliance and organizational standards.}
         \resumeItemListEnd
 
     \resumeSubheading
       {PricewaterhouseCoopers (PwC)}{Dhaka, Bangladesh}
-      {DevOps and Cloud Engineer}{June 2022 \textbf{--} June 2024, Full-time}
+      {Senior Consultant (Infrastructure & DevOps)}{June 2022 \textbf{--} June 2024, Full-time}
         \resumeItemListStart
-            \resumeItem{Provide Cloud technical expertise including strategic design and architectural mentorship, assessments, POCs, etc., in support of the overall sales lifecycle and consulting engagement.}
-            \resumeItem{Evaluating current cloud environments and proposing additional technologies and solutions to gain more benefits of cloud technologies and utilizing further Cloud resources.}
-            \resumeItem{Design, build, and manage scalable cloud infrastructure (Primarily Azure, AWS, and OCI) for multiple environments.}
-            \resumeItem{Design and implement the infrastructure and operating environment for container-based microservices(e.g. Docker, Kubernetes) that meet the agreed high availability, performance, and security requirements.}
-            \resumeItem{Design and implementation of various tools (e.g. Azure DevOps, GithubActions, etc.) with the DevOps/DataOps pipeline automation to enable Continuous Integration (CI) and Continuous Deployment (CD).}
-            \resumeItem{Architect, build and implement Infrastructure as Code (e.g. Terraform)scripts for version-controlled infrastructure provisioning and managing.}
-            \resumeItem{Root cause analysis and troubleshooting to mitigate disruption of services and improve the day-to-day operations with accuracy or performance.}
-            \resumeItem{Identify areas of improvement within systems and perform enhancements to reduce the impact of errors and automate repetitive tasks.}         
+            \resumeItem{Provide cloud technical expertise, including strategic design and architectural mentorship, assessments, and proofs of concept, to support the overall sales lifecycle and consulting engagements.}
+            \resumeItem{Evaluate current cloud environments and propose additional technologies and solutions to maximize cloud benefits and resource utilization.}
+            \resumeItem{Design, build, and manage scalable cloud infrastructure (primarily Azure, AWS, and OCI) for multiple environments.}
+            \resumeItem{Design and implement infrastructure and operating environments for container-based microservices (e.g., Docker, Kubernetes) that meet agreed-upon high availability, performance, and security requirements.}
+            \resumeItem{Design and implement various tools (e.g., Azure DevOps, GitHub Actions) with DevOps/DataOps pipeline automation to enable Continuous Integration (CI) and Continuous Deployment (CD).}
+            \resumeItem{Architect, build, and implement Infrastructure as Code (e.g., Terraform) scripts for version-controlled infrastructure provisioning and management.}
+            \resumeItem{Perform root cause analysis and troubleshooting to mitigate service disruptions and improve day-to-day operations' accuracy and performance.}
+            \resumeItem{Identify areas for system improvement and implement enhancements to reduce error impact and automate repetitive tasks.}         
         \resumeItemListEnd
 
     \resumeSubheading
       {Unique Infoway Limited}{Dhaka, Bangladesh}
-      {Senior System Engineer}{Dec 2015 \textbf{--} May 2022, Full-time}
+      {Senior System Engineer}{Dec 2019 \textbf{--} May 2022, Full-time}
+      {Network Operations Center Engineer}{Dec 2015 \textbf{--} Dec 2019, Full-time}
         \resumeItemListStart
-            \resumeItem{Designed, deployed, and managed IT infrastructure components, including servers, networks etc.}
-            \resumeItem{Conducted troubleshooting, resolved technical issues, and ensured system reliability.}
-            \resumeItem{Collaborated with teams to plan and execute technology upgrades, optimizing performance and security.}
-            \resumeItem{Monitored and maintained network performance, promptly resolving incidents and ensuring seamless operations.}
+            \resumeItem{Designed, deployed, and managed IT infrastructure components, including servers and networks.}
+            \resumeItem{Conducted troubleshooting, resolved technical issues, and ensured system reliability and uptime.}
+            \resumeItem{Collaborated with cross-functional teams to plan and execute technology upgrades, optimizing both performance and security.}
+            \resumeItem{Monitored and maintained network performance, promptly resolving incidents and ensuring uninterrupted operations.}
         \resumeItemListEnd
     
   \resumeSubHeadingListEnd