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WorldPay eCommerce Gateway support #13

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cole007 opened this issue Sep 27, 2022 · 5 comments
Open

WorldPay eCommerce Gateway support #13

cole007 opened this issue Sep 27, 2022 · 5 comments

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@cole007
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cole007 commented Sep 27, 2022

Not quite a bug but seems quite pressing.

Description

We have a client using Craft Commerce and the Worldpay payment gateway via this plugin.
However, the client has received a message from WorldPay to say that “WorldPay Online Payments” which this plugin relies on is being replaced by “WorldPay eCommerce Gateway” and that their integration needs updating by 14th October. (Reference: https://offers.worldpayglobal.com/rs/850-JOA-856/images/FINAL%20External%20FAQs%20-%20WPOP%20EOL%20and%20migration.pdf).

Not sure when the client was notified but we have only found out about it yesterday.
Are there plans to update the Worldpay integration to use WorldPay eCommerce Gateway rather than the WorldPay Online Payments service (which the plugin currently uses)?

Additional info

  • Craft version: Craft Pro 3.5.19.1
  • PHP version: 7.3.33
  • Database driver & version: MySQL 5.7.39
@cole007 cole007 added the bug label Sep 27, 2022
@nfourtythree nfourtythree removed the bug label Oct 3, 2022
@nfourtythree
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Hi @cole007

Thank you for bringing this to our attention.

It looks like the new offering is Access Worldpay as a payment integration.

We are going to take a look into this and see if there is a solution we can provide.

We will update this issue with any developments.

Thanks!

@bymayo
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bymayo commented Oct 3, 2022

We've also had a client get an email about this. But only today! 10 days before they plan to remove the old gateway (Seems a bit crazy) Any updates on this would be great.

@nfourtythree
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Hi All

I am trying to chase up Worldpay as our account has been removed/suspended (even though our API keys still work). And we don't feel comfortable doing new development when we can't see what effect that has in the Worldpay account.

So far I have been pushed from form to form to try and get a response from them and as of yet, no joy.

We understand this is a big ask, and will continue to chase Worldpay, so there is no pressure, however, if anyone has a test/sandbox account and would be willing to allow us access. That might potentially speed up the process, knowing that time is an important factor at the moment.

Please reach out to me on Discord or send an email to support@craftcms.com.

Thanks!

@bymayo
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bymayo commented Oct 6, 2022

@nfourtythree Sadly we don't and the only one we do have is for our clients which we can't share.

@nfourtythree
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Hi @bymayo

Completely understandable, thank you for letting us know.

Thanks

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