Signed out of Apple Music, cannot sign back in.

[lo9ud]

Preflight Checklist

• I agree to follow the Code of Conduct that this project adheres to.
• I have searched the issue tracker for a bug report that matches the one I want to file, without success.
• I have confirmed that no support FAQ resolves my issue.
• I have checked that the correct behavior occurs on Apple Music Web (if applicable).
• I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

How did you download Cider?

itch.io

App Information

{"buildInfo":{"version":"2.6.0.15","commit":"975905da9db2dc24b246dc90005b32417c746110","buildDate":"1736983961127","changelogUrl":"2.6.0-release"},"clientInfo":{"client":"dotnet","env":"production","arch":"AMD64","platform":"win32","platformFriendly":"Windows","build":"msstore","clientVersion":"1.0.0","capi":"709e3bfe-4f4f-45aa-9e97-2867a01d8fe9"}}

Operating System

Windows

OS Version

Windows 11 24H2

How would you describe your issue?

Frontend

Commit Hash

No response

Describe the Bug

I was logged out of Apple Music, after several weeks of successful use on current machine. The "Sign into Apple Music" dropdown in the top left shows the dropdown, but clicking "Sign in with Apple" has no reaction, no modal or dialog appears to let me sign in, dropdown remains open. Have attempted to restart machine, exited Cider both via close button and Task Manager, no effect.

Steps to Reproduce

Open Cider.

Anything else?

No response

[cider-collective]

Hello @lo9ud 👋

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

Thanks again and we hope you enjoy the app! 😃

[coredev-uk]

Could you please perform a clean install, this can be done through launching the app whilst holding shift, and clicking "Reset App Data".

[lo9ud]

Fully uninstalled and reinstalled app, upon hitting the setup page and trying to sign in I got an endless series of "about:blank" WebView popups. Left it to load for a bit, then attempted to close it to try again. Each time i closed it another would take its place immediately. Used task manager to kill it, restarted, and hit the signed-out home page which now allowed me to sign in after one similar failed attempt (failed to sign in, then got a temporary repeat of the about:blank) and Cider is now working normally again.