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12: 31 08 2023
Manuel Hernández Cuartas edited this page Sep 14, 2023
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- Started with a SoA kind of draft: Put together what AWS and Azure understand as a SaaS control plane.
- Tried to define the main objective of the investigation: Develop a system that helps in the decision making? Compile metrics (monitoring and logging) in order to establish rules and thresholds so the application could be optimized/scalated in a proper way? Resource allocation.
- Got some questions in such process (monitoring): What key metrics exist regarding multi-tenant SaaS applications? Is there a general set of them that can be applied for the vast majority? If so, which metrics is such a set composed of? What are the proper ways and tools of compiling such metrics? What monitoring strategy should be used?
- Some metrics I wonder could be in such a set: Service availability (Uptime/Inactivity)?; Latency and response time?; Scalability (Load tests?); Resource usage?; Security (auth?); Support (response time from support); Tenant billing?; Even user ratings?; Tenant isolation?