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Open Forest Scale Up Tool Box
Open Forest is a pilot effort initiated by Forest Service National Forest System Leadership. As the pilot has progressed and expanded there have been discussions related to how Open Forest might be implemented at an enterprise or USFS wide scale. As a result of these discussions there have been several proposals at many different levels. The graphic below describes the different ways Open Forest can be scaled and the links provide information form a variety of sources that have been involved in scale-up planning. The authors range from the Open Forest Team, GSA's 18F who is a key federal partner in developing he pilot, and the USFS Chief information office Enterprise Architecture Team.
The intent of the tool box is to provide information that would be useful for agency leadership's consideration of a scale-up effort. The Enterprise/USFS-Wide information is most suitable for senior executive level. Investment Level/Open Forest System is best suited for senior executive and program manager level staff. Permit type/workflow information is best suited for program management staff.
The documents are meant to be tools or a guide for leaders to determine and evaluate their usefulness. The documents are from different point in time may not reflect current status of the Open Forest effort.
- Capability Planning Aligning Business with Outcomes
- Identifying Capability Gaps
- Business Capabilities and Delivering Value
- Proposed Open Foret Scale-up Survey Sample
- Open Forest Pilot Scale-up Survey Document (Special-Use and Christmas Tree)
- Example of Epics/ high level user stories for future special contract/development
- 2019 Christmas Tree Communication Plan 2019 Christmas tree communication email 2019 Christmas tree communication image Region 6 Christmas tree law enforcement briefing Region 6 Christmas tree law enforcement email Sample Christmas tree permit
- 2019 Special Use Permits Communication Plan
The staffing section provides a description of the roles that are often filled by the business/program area or customer who is engaging with a solution provider to provide a product/solution.
How we work
- Overview
- Onboarding Checklist
- Roles
- Agile Principles
- Skill area heuristics
- Open Forest design system
- Updating Christmas tree content
- Pilot customer response process
- POSS to FLREA Tracking
- Sprint Research Process
- Annual gap analysis process
- Manual accessibility testing process
- Feedback Tool
- Contracting and Task order Information
Technical Information
Past efforts
User Research
- Discovery Research
- Entry points to ePermit (June 2017)
- FLREA discovery sprint (July 2017)
- Law Enforcement Officer discovery sprint findings (December 2017)
- Naming the Open Forest platform
- GitHub repo research brief
- Usability Testing - for Christmas Trees
- Usability Testing - Special Uses (Non-Commercial and Outfitters modules)
- Research Plan - Update Sprint Number (Issue 489)
- Research Plan - Special Use permits evaluation content (June 2019)
- Usability Testing - Special Use permits evaluation content (June 2019)
- Research Plan - Manage User Access (Fall/Winter 2019)
Support
Support Manual
Support Guide for Frontline Staff
- Intro
- Why isn't something working?
- Where do I go to gather my firewood?
- I cannot print my permit.
- I don’t understand how to navigate through Open Forest, or how to purchase my permit online.
- I do not know how to gather firewood.
- I don’t want to purchase my permit online.
- I am not sure about the process to purchase online.
- Pay.gov looks different, is this a real site?
- What am I supposed to do with my permit once it is printed?
- I want to share my experience using Open Forest.