the address info@tei-c.org is not working

[bansp]

Problem statement:

Diagnostic-Code: smtp; 554 5.1.1 info@tei-c.org: Recipient address rejected:
undeliverable address: Mailbox might be disabled, full, or may not exist on
the server. Reason: JFE030050

The address is listed at https://tei-c.org/about/contact/ but it's also been shared with various bodies. I learnt about its being broken when I was contacted by an ISO committee secretary who'd tried to use the address listed at https://www.iso.org/organization/340283.html .

[ebeshero]

Well, this looks to be completely out of date… but it raises the question of what address we ought to be giving to the ISO!

[bansp]

To the ISO, yes, but also to the public -- the "contact" page is for a.o. the general public, after all.

[hcayless]

I can add that alias, but where should it go? Council Chair?

[ebeshero]

Sure, that’s probably a good idea.

[ebeshero]

Should this one redirect to the Council email address, where we have a backup? Or just replace this address w the Council address (which I see we tested last fall).

[jamescummings]

Chair of the board would be another option for delivery recipient. (Which I believe we have another alias set up for?)

Otherwise, a communications officer might be another potential recipient? Or CC.

[ebeshero]

@hcayless @jamescummings This needs to be directed to Council at least. I learned yesterday from @bansp that the ISO has been trying to contact us for a long time through that email address and failing to find us is, well, apparently proposing to drop a liaison with us. Not good. I am writing to them now about that. Council needs to be connected to this address for information on technical matters.