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Once your request is approved and a demo tenant is assigned to you, login to the SAP Service Cloud C4C tenant using the link and the credentials provided in the email.
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For the first time login you may be asked to change the password. Follow the on-screen instructions and setup your account.
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Once the account is setup, you can see the landing page as below. Click on the hamburger menu located at the top-left corner.
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In the menu, look for "Service", and select "Tickets" from the sub-menu.
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After selecting "Tickets" you can see a list of existing tickets (if any). To create a new ticket, click on "+" icon located at the header.
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Give some sample data to create a ticket. Only subject field is mandatory. After entering sample data, click on "Save and Open" button located at the bottom.
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Once the ticket is created, you will be taken to the ticket screen where you can find all the details related to a service ticket.
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The newly created ticket can also be found in the list of tickets under the current user.
