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Merge PR #682 into 17.0
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94 changes: 94 additions & 0 deletions helpdesk_mgmt_sale/README.rst
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===================
Helpdesk Sale Order
===================

..
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!! This file is generated by oca-gen-addon-readme !!
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.. |badge1| image:: https://img.shields.io/badge/maturity-Production%2FStable-green.png
:target: https://odoo-community.org/page/development-status
:alt: Production/Stable
.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
:alt: License: AGPL-3
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
:target: https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_sale
:alt: OCA/helpdesk
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
:target: https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_mgmt_sale
:alt: Translate me on Weblate
.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
:target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=17.0
:alt: Try me on Runboat

|badge1| |badge2| |badge3| |badge4| |badge5|

This module extends the Helpdesk functionality in Odoo to allow an
integration between Helpdesk tickets and sales orders. A ticket can have
several sales orders associated with it, which in turn will have the
ticket associated with it, allowing tickets and sales to be related.

**Table of contents**

.. contents::
:local:

Usage
=====

To associate orders to Helpdesk tickets:

1. Create or modify a Helpdesk ticket.
2. In the ticket view, you will find a **Sales Order** Smartbutton which
will show the number of orders associated to the ticket.
3. Clicking on the Smartbutton will open a view with all the sales
orders related to the current ticket.
4. To create an order associated to the ticket click on the **Create**
button.

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_sale%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
-------

* Tecnativa

Contributors
------------

- `Tecnativa <https://www.tecnativa.com>`__:

- Pilar Vargas

Maintainers
-----------

This module is maintained by the OCA.

.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_sale>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
1 change: 1 addition & 0 deletions helpdesk_mgmt_sale/__init__.py
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from . import models
18 changes: 18 additions & 0 deletions helpdesk_mgmt_sale/__manifest__.py
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# Copyright 2024 Tecnativa - Pilar Vargas
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
{
"name": "Helpdesk Sale Order",
"summary": "Add the option to select project in the sale orders.",
"version": "17.0.1.0.0",
"license": "AGPL-3",
"category": "Sales Management",
"author": "Tecnativa," "Odoo Community Association (OCA)",
"website": "https://github.com/OCA/helpdesk",
"depends": ["helpdesk_mgmt", "sale"],
"data": [
"views/helpdesk_ticket_views.xml",
"views/sale_order_views.xml",
],
"development_status": "Production/Stable",
"auto_install": True,
}
63 changes: 63 additions & 0 deletions helpdesk_mgmt_sale/i18n/es.po
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# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * helpdesk_mgmt_sale
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 15.0\n"
"Report-Msgid-Bugs-To: \n"
"PO-Revision-Date: 2024-09-23 10:06+0000\n"
"Last-Translator: Pilar Vargas <pilar.vargas@tecnativa.com>\n"
"Language-Team: none\n"
"Language: es\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
"X-Generator: Weblate 5.6.2\n"

#. module: helpdesk_mgmt_sale
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.view_order_form
msgid "Helpdesk"
msgstr "Servicio de asistencia"

#. module: helpdesk_mgmt_sale
#: model:ir.model,name:helpdesk_mgmt_sale.model_helpdesk_ticket
msgid "Helpdesk Ticket"
msgstr "Solicitud de servicio de asistencia"

#. module: helpdesk_mgmt_sale
#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_helpdesk_ticket__sale_order_ids
msgid "Sale Order"
msgstr "Pedido de venta"

#. module: helpdesk_mgmt_sale
#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_helpdesk_ticket__so_count
msgid "Sale Order Count"
msgstr "Nº de pedidos de venta"

#. module: helpdesk_mgmt_sale
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.ticket_view_form
msgid "Sale Orders"
msgstr "Pedidos"

#. module: helpdesk_mgmt_sale
#: model:ir.model,name:helpdesk_mgmt_sale.model_sale_order
msgid "Sales Order"
msgstr "Pedidos"

#. module: helpdesk_mgmt_sale
#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_sale_order__ticket_ids
msgid "Ticket"
msgstr "Solicitud"

#. module: helpdesk_mgmt_sale
#: model:ir.actions.act_window,name:helpdesk_mgmt_sale.action_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.view_order_form
msgid "Tickets"
msgstr ""

#. module: helpdesk_mgmt_sale
#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_sale_order__ticket_count
msgid "Tickets Count"
msgstr ""
60 changes: 60 additions & 0 deletions helpdesk_mgmt_sale/i18n/helpdesk_mgmt_sale.pot
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# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * helpdesk_mgmt_sale
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 15.0\n"
"Report-Msgid-Bugs-To: \n"
"Last-Translator: \n"
"Language-Team: \n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: \n"

#. module: helpdesk_mgmt_sale
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.view_order_form
msgid "Helpdesk"
msgstr ""

#. module: helpdesk_mgmt_sale
#: model:ir.model,name:helpdesk_mgmt_sale.model_helpdesk_ticket
msgid "Helpdesk Ticket"
msgstr ""

#. module: helpdesk_mgmt_sale
#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_helpdesk_ticket__sale_order_ids
msgid "Sale Order"
msgstr ""

#. module: helpdesk_mgmt_sale
#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_helpdesk_ticket__so_count
msgid "Sale Order Count"
msgstr ""

#. module: helpdesk_mgmt_sale
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.ticket_view_form
msgid "Sale Orders"
msgstr ""

#. module: helpdesk_mgmt_sale
#: model:ir.model,name:helpdesk_mgmt_sale.model_sale_order
msgid "Sales Order"
msgstr ""

#. module: helpdesk_mgmt_sale
#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_sale_order__ticket_ids
msgid "Ticket"
msgstr ""

#. module: helpdesk_mgmt_sale
#: model:ir.actions.act_window,name:helpdesk_mgmt_sale.action_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.view_order_form
msgid "Tickets"
msgstr ""

#. module: helpdesk_mgmt_sale
#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_sale_order__ticket_count
msgid "Tickets Count"
msgstr ""
2 changes: 2 additions & 0 deletions helpdesk_mgmt_sale/models/__init__.py
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from . import helpdesk_ticket
from . import sale_order
25 changes: 25 additions & 0 deletions helpdesk_mgmt_sale/models/helpdesk_ticket.py
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from odoo import api, fields, models


class HelpdeskTicket(models.Model):
_inherit = "helpdesk.ticket"

sale_order_ids = fields.Many2many("sale.order")
so_count = fields.Integer(
string="Sale Order Count", compute="_compute_so_count", store=True
)

@api.depends("sale_order_ids")
def _compute_so_count(self):
for ticket in self:
ticket.so_count = len(ticket.sale_order_ids)

def action_view_sale_orders(self):
"""Returns action to view sale orders related to this ticket."""
action = self.env["ir.actions.actions"]._for_xml_id("sale.action_orders")
action["domain"] = [("ticket_ids", "in", [self.id])]
action["context"] = {
"default_ticket_ids": [(4, [self.id])],
"default_partner_id": self.partner_id.id,
}
return action
15 changes: 15 additions & 0 deletions helpdesk_mgmt_sale/models/sale_order.py
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from odoo import api, fields, models


class SaleOrder(models.Model):
_inherit = "sale.order"

ticket_ids = fields.Many2many("helpdesk.ticket")
ticket_count = fields.Integer(
string="Tickets Count", compute="_compute_ticket_count", store=True
)

@api.depends("ticket_ids")
def _compute_ticket_count(self):
for order in self:
order.ticket_count = len(order.ticket_ids)
3 changes: 3 additions & 0 deletions helpdesk_mgmt_sale/pyproject.toml
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[build-system]
requires = ["whool"]
build-backend = "whool.buildapi"
2 changes: 2 additions & 0 deletions helpdesk_mgmt_sale/readme/CONTRIBUTORS.md
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- [Tecnativa](https://www.tecnativa.com):
- Pilar Vargas
4 changes: 4 additions & 0 deletions helpdesk_mgmt_sale/readme/DESCRIPTION.md
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This module extends the Helpdesk functionality in Odoo to allow an
integration between Helpdesk tickets and sales orders. A ticket can have
several sales orders associated with it, which in turn will have the
ticket associated with it, allowing tickets and sales to be related.
9 changes: 9 additions & 0 deletions helpdesk_mgmt_sale/readme/USAGE.md
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To associate orders to Helpdesk tickets:

1. Create or modify a Helpdesk ticket.
2. In the ticket view, you will find a **Sales Order** Smartbutton
which will show the number of orders associated to the ticket.
3. Clicking on the Smartbutton will open a view with all the sales
orders related to the current ticket.
4. To create an order associated to the ticket click on the **Create**
button.
Binary file added helpdesk_mgmt_sale/static/description/icon.png
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