[18.0][MIG] helpdesk_mgmt: Migration to 18.0

helpdesk_mgmt/README.rst

@@ -7,23 +7,23 @@ Helpdesk Management
    !! This file is generated by oca-gen-addon-readme !!
    !! changes will be overwritten.                   !!
    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-   !! source digest: sha256:73e8c020aab06f7c6c6d0b07d5dca3f7cc748fdfe323506b6a286abc31e40756
+   !! source digest: sha256:36a7b30fb064ac9da0f6450de834e1985c06233fbf0fb071bc554c3b5dc0ec75
    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
-.. |badge1| image:: https://img.shields.io/badge/maturity-Production%2FStable-green.png
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
     :target: https://odoo-community.org/page/development-status
-    :alt: Production/Stable
+    :alt: Beta
 .. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
     :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
     :alt: License: AGPL-3
 .. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
-    :target: https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt
+    :target: https://github.com/OCA/helpdesk/tree/18.0/helpdesk_mgmt
     :alt: OCA/helpdesk
 .. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
-    :target: https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_mgmt
+    :target: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_mgmt
     :alt: Translate me on Weblate
 .. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
-    :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=17.0
+    :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=18.0
     :alt: Try me on Runboat
 
 |badge1| |badge2| |badge3| |badge4| |badge5|
@@ -125,11 +125,11 @@ permissions set in Helpdesk.
    not assigned to any team nor user.
 3. *User*: User is able to see all the tickets.
 
-.. |image1| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Channels.PNG
-.. |image2| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Categories.PNG
-.. |image3| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Stages.PNG
-.. |image4| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Teams.PNG
-.. |image5| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Tags.PNG
+.. |image1| image:: https://raw.githubusercontent.com/OCA/helpdesk/18.0/helpdesk_mgmt/static/description/Channels.PNG
+.. |image2| image:: https://raw.githubusercontent.com/OCA/helpdesk/18.0/helpdesk_mgmt/static/description/Categories.PNG
+.. |image3| image:: https://raw.githubusercontent.com/OCA/helpdesk/18.0/helpdesk_mgmt/static/description/Stages.PNG
+.. |image4| image:: https://raw.githubusercontent.com/OCA/helpdesk/18.0/helpdesk_mgmt/static/description/Teams.PNG
+.. |image5| image:: https://raw.githubusercontent.com/OCA/helpdesk/18.0/helpdesk_mgmt/static/description/Tags.PNG
 
 Usage
 =====
@@ -154,10 +154,11 @@ To create a new ticket from the kanban view:
 8. Add a description.
 9. You can also attach files to the ticket.
 
-|Tickets01|
+|Tickets01| |Tickets02|
 
-.. |Tickets_Kanban| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Tickets_Kanban.PNG
-.. |Tickets01| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Tickets01.PNG
+.. |Tickets_Kanban| image:: https://raw.githubusercontent.com/OCA/helpdesk/18.0/helpdesk_mgmt/static/description/Tickets_Kanban.PNG
+.. |Tickets01| image:: https://raw.githubusercontent.com/OCA/helpdesk/18.0/helpdesk_mgmt/static/description/Tickets01.PNG
+.. |Tickets02| image:: https://raw.githubusercontent.com/OCA/helpdesk/18.0/helpdesk_mgmt/static/description/Tickets02.PNG
 
 Known issues / Roadmap
 ======================
@@ -174,7 +175,7 @@ Bug Tracker
 Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
 In case of trouble, please check there if your issue has already been reported.
 If you spotted it first, help us to smash it by providing a detailed and welcomed
-`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt%0Aversion:%2018.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
 
 Do not contact contributors directly about support or help with technical issues.
 
@@ -244,6 +245,10 @@ Contributors
 
   - Houzéfa Abbasbhay
 
+- `Kencove <https://kencove.com>`__:
+
+  - Mohamed Alkobrosli
+
 Maintainers
 -----------
 
@@ -257,6 +262,6 @@ OCA, or the Odoo Community Association, is a nonprofit organization whose
 mission is to support the collaborative development of Odoo features and
 promote its widespread use.
 
-This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt>`_ project on GitHub.
+This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/18.0/helpdesk_mgmt>`_ project on GitHub.
 
 You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

helpdesk_mgmt/__manifest__.py

@@ -4,7 +4,7 @@
     "name": "Helpdesk Management",
     "summary": """
         Helpdesk""",
-    "version": "17.0.1.0.4",
+    "version": "18.0.1.0.0",
     "license": "AGPL-3",
     "category": "After-Sales",
     "author": "AdaptiveCity, "
@@ -39,7 +39,7 @@
             "helpdesk_mgmt/static/src/js/new_ticket.esm.js",
         ],
     },
-    "development_status": "Production/Stable",
+    "development_status": "Beta",
     "application": True,
     "installable": True,
 }

helpdesk_mgmt/controllers/main.py

@@ -118,4 +118,4 @@ def submit_ticket(self, **kw):
                             "res_id": new_ticket.id,
                         }
                     )
-        return werkzeug.utils.redirect("/my/ticket/%s" % new_ticket.id)
+        return werkzeug.utils.redirect(f"/my/ticket/{new_ticket.id}")

helpdesk_mgmt/controllers/myaccount.py

@@ -24,7 +24,7 @@ def _prepare_home_portal_values(self, counters):
             helpdesk_model = request.env["helpdesk.ticket"]
             ticket_count = (
                 helpdesk_model.search_count([])
-                if helpdesk_model.check_access_rights("read", raise_exception=False)
+                if helpdesk_model.has_access("read")
                 else 0
             )
             values["ticket_count"] = ticket_count
@@ -50,7 +50,7 @@ def portal_my_tickets(
     ):
         HelpdeskTicket = request.env["helpdesk.ticket"]
         # Avoid error if the user does not have access.
-        if not HelpdeskTicket.check_access_rights("read", raise_exception=False):
+        if not HelpdeskTicket.has_access("read"):
             return request.redirect("/my")
 
         values = self._prepare_portal_layout_values()