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[MIG] helpdesk_mgmt_stage_validation: Migration to 17.0
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# Copyright 2022 Camptocamp SA | ||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl). | ||
from . import models |
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[build-system] | ||
requires = ["whool"] | ||
build-backend = "whool.buildapi" |
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- Go to Helpdesk \> Configuration \> Stages | ||
- Create or select a stage | ||
- Select one or more fields to be validated |
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- Bojan Anchev \<<bojan.anchev@camptocamp.com>\> |
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...t_stage_validation/readme/DESCRIPTION.rst → ...mt_stage_validation/readme/DESCRIPTION.md
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As the stage of a helpdesk ticket document progresses, it may be important for | ||
specific fields of the document be completed. | ||
As the stage of a helpdesk ticket document progresses, it may be | ||
important for specific fields of the document be completed. | ||
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For example, when a helpdesk ticket enters the 'Complete' stage, the | ||
fields for 'Actual End Date' and/or 'Resolution Notes' should be set. | ||
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This module allows you to raise a Validation Error if the designated fields | ||
are not set when moving to a new stage. Since stages can be used for helpdesk ticket, workers, locations, or equipments, this logic is available | ||
to be applied to each document type. | ||
This module allows you to raise a Validation Error if the designated | ||
fields are not set when moving to a new stage. Since stages can be used | ||
for helpdesk ticket, workers, locations, or equipments, this logic is | ||
available to be applied to each document type. |
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- Follow steps outlined in Configuration. | ||
- User will receive validation error if a field is not set when | ||
attempting to move to a new stage. |
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