Update troubleshooting.md

workflows/troubleshooting.md

@@ -24,7 +24,7 @@ Describes steps to troubleshoot common technical issues that arise in the Metada
 #### Image Asset Issues in MMS/DC
 
 For Non-MSU Staff
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 {: .note }
 MSU does not troubleshoot image asset issues, but you can follow the below steps so that the issue can be logged for reference by [Digital Collections Services](/metadata-documentation/resources/glossary/#digital-collections-services).
@@ -35,15 +35,15 @@ MSU does not troubleshoot image asset issues, but you can follow the below steps
    1. Explain the issue and click **Send**
 
 For MSU Staff
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+{: .label .label-purple .mx-1 }
 
 1. If you receive a new digitization approval where an image asset has an issue (such as image quality, distortion, or orientation), contact the [Manager, Metadata Services](/metadata-documentation/contact/#our-team)
 1. If you encounter issues with image assets outside of the new digitization workflow, submit it via the DC Feedback Form, see steps above
 
 #### Audio and Moving Image Asset Issues in MMS/DC
 
 For Non-MSU Staff
-{: .d-inline .v-align-middle .label .label-purple .mx-1 }
+{: .label .label-purple .mx-1 }
 
 {: .note }
 MSU does not troubleshoot audio and moving image asset issues, but you can follow the below steps so that the issue can be logged for future reference.
@@ -52,7 +52,7 @@ MSU does not troubleshoot audio and moving image asset issues, but you can follo
    1. Your form submission will be routed to the relevant [MSU Liaison 🔒](https://docs.google.com/spreadsheets/d/1P-YDJigon640fTCLP4Ig4-zmzqrX88v5M24ShuxFNVY/edit#gid=0) to be logged
 
 For MSU Staff
-{: .d-inline .v-align-middle .label .label-purple .mx-1 }
+{: .label .label-purple .mx-1 }
 
 1. Add playback issues with audio and moving image (AMI) to the [AMI Asset Issues Log 🔒](https://docs.google.com/spreadsheets/d/1p_12hPb--qOhAuerch07i9ivuzpZEyFABpHhlXpRJ0w/edit) 
 1. If the issue was brought to your attention via a [Metadata Feedback](/metadata-documentation/workflows/remediation/feedback/) task in ClickUp, update the task status to **Closed**
@@ -120,13 +120,13 @@ See [Suppressing Records › Requesting Duplicate Captures Be Suppressed](/metad
 See [Linking Between Systems › Archives Portal → Digital Collections](/metadata-documentation/workflows/linking/#archives-portal--digital-collections) for context
 
 For Non-MSU Staff
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+{: .label .label-purple .mx-1 }
 
 1. Report issues with digitized content not displaying in the Archives Portal via our [contact form](/metadata-documentation/contact/form/)
    1. Your submission will be routed to the relevant [MSU Liaison 🔒](https://docs.google.com/spreadsheets/d/1P-YDJigon640fTCLP4Ig4-zmzqrX88v5M24ShuxFNVY/edit#gid=0) to be investigated
 
 For MSU Staff
-{: .d-inline .v-align-middle .label .label-purple .mx-1 }
+{: .label .label-purple .mx-1 }
 
 1. Open the ClickUp task generated by a contact form submission
 1. Click the **•••** in the upper right corner of the task
@@ -147,7 +147,7 @@ For MSU Staff
 #### Issues with Display and Indexing of Records in Digital Collections
 
 For Non-MSU Staff
-{: .d-inline .v-align-middle .label .label-purple .mx-1 }
+{: .label .label-purple .mx-1 }
 
 {: .note }
 MSU does not troubleshoot Digital Collections display and indexing issues, but you can follow the below steps so that the issue can be logged for reference by the [DAM Portfolio](/metadata-documentation/resources/glossary/#dam-portfolio) team.
@@ -156,7 +156,7 @@ MSU does not troubleshoot Digital Collections display and indexing issues, but y
    1. Your form submission will be routed to the relevant [MSU Liaison 🔒](https://docs.google.com/spreadsheets/d/1P-YDJigon640fTCLP4Ig4-zmzqrX88v5M24ShuxFNVY/edit#gid=0) to be logged
 
 For MSU Staff
-{: .d-inline .v-align-middle .label .label-purple .mx-1 }
+{: .label .label-purple .mx-1 }
 
 1. Add issues with the display and indexing of records in Digital Collections to the [DC Display and Indexing Issues Log 🔒](https://docs.google.com/spreadsheets/d/1a3evibkFk0SIqytac9zUOYmQD2FZVKBk-_Q5Nr5eprE/edit#gid=1283262161)
    1. The issues on this log are periodically reviewed by the [DAM Portfolio](/metadata-documentation/resources/glossary/#dam-portfolio) team
@@ -170,13 +170,13 @@ For MSU Staff
 See [Linking Between Systems › Research Catalog → Digital Collections](/metadata-documentation/workflows/linking/#research-catalog--digital-collections) for context
 
 For Non-MSU Staff
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+{: .label .label-purple .mx-1 }
 
 1. Report absent or broken links to Digital Collections via our [contact form](/metadata-documentation/contact/form/)
    1. Your submission will be routed to the the relevant [MSU Liaison 🔒](https://docs.google.com/spreadsheets/d/1P-YDJigon640fTCLP4Ig4-zmzqrX88v5M24ShuxFNVY/edit#gid=0) so the Research Catalog record can be updated
 
 For MSU Staff
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+{: .label .label-purple .mx-1 }
 
 1. In the relevant ClickUp task generated by a contact form submission, add a comment with the tag `@MSU Sierra Contact(s)`
    1. Include the [bnumber](/metadata-documentation/metadata/element/identifier/bnumber/) and correct [URL](/metadata-documentation/dc/url-structure/) if you are able to determine it