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Proxmox GPU passthrough, black screen and "Couldn't import RGB Image: 00003003" #2487

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nielsch opened this issue Apr 30, 2024 · 7 comments
Closed
3 tasks done

Proxmox GPU passthrough, black screen and "Couldn't import RGB Image: 00003003" #2487

nielsch opened this issue Apr 30, 2024 · 7 comments
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@nielsch
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nielsch commented Apr 30, 2024 •
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Is there an existing issue for this?

  • I have searched the existing issues

Is your issue described in the documentation?

  • I have read the documentation

Is your issue present in the nightly release?

  • This issue is present in the nightly release

Describe the Bug

Upon connecting to the Linux host, after the RTSP handshake, the screen (on the client) turns black. After a while, the client shows the error message: "no video received from host". In the logs on the host, two errors keep repeating:

  • Error: Couldn't import RGB Image: 00003003
  • Error: Could not convert image

Expected Behavior

Moonlight shows the screen of the host

Additional Context

My setup is as follows:

Server:

  • CPU: AMD EPYC 7763
  • OS: Proxmox 8.1.10
  • GPU: nVidia Tesla P40

On the server, I'm running my VM:

  • OS: Kubuntu 24.04
  • CPU: host (so, EPYC 7736)
  • GPU: Tesla P40-Q6 (6GB vGPU)

The client (moonlight) runs on windows:

  • OS: Windows 10
  • CPU: AMD Ryzen 5950
  • GPU: AMD Radeon 6900XT

I've configured a virtual display (see below). The VM is headless, save for the virtual display that Proxmox is attaching. I'm interacting with the VM via SSH.

I've configured Xorg with the following settings:

# nvidia-xconfig: X configuration file generated by nvidia-xconfig
# nvidia-xconfig:  version 535.154.05


Section "ServerLayout"
    Identifier     "Layout0"
    Screen      0  "Screen0"
EndSection

Section "Files"
EndSection

Section "Monitor"
    Identifier     "Monitor0"
    VendorName     "Unknown"
    ModelName      "Unknown"
    Option         "DPMS"
    Option         "Enable" "True"
EndSection

Section "Device"
    Identifier     "Device0"
    Driver         "nvidia"
    VendorName     "NVIDIA Corporation"
    BoardName      "GRID P40-6Q"
    BusID          "PCI:0:16:0"

    Option      "PrimaryGPU" "False"
    Option "MetaModes" "3840x2160"
    Option "ConnectedMonitor" "DP-1"
    Option "ModeValidation" "NoDFPNativeResolutionCheck,NoVirtualSizeCheck,NoMaxPClkCheck,NoHorizSyncCheck,NoVertRefreshCheck,NoWidthAlignmentCheck"
EndSection

Section "Screen"
    Identifier     "Screen0"
    Device         "Device0"
    Monitor        "Monitor0"
    DefaultDepth    24
    SubSection     "Display"
        Depth       24
        Modes      "3840x2160"
    EndSubSection
EndSection

The virtual screen is working, nvidia-smi shows the following:

+---------------------------------------------------------------------------------------+
| NVIDIA-SMI 535.154.05             Driver Version: 535.154.05   CUDA Version: 12.2     |
|-----------------------------------------+----------------------+----------------------+
| GPU  Name                 Persistence-M | Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp   Perf          Pwr:Usage/Cap |         Memory-Usage | GPU-Util  Compute M. |
|                                         |                      |               MIG M. |
|=========================================+======================+======================|
|   0  GRID P40-6Q                    On  | 00000000:00:10.0  On |                  N/A |
| N/A   N/A    P8              N/A /  N/A |   1194MiB /  6144MiB |      0%      Default |
|                                         |                      |             Disabled |
+-----------------------------------------+----------------------+----------------------+

+---------------------------------------------------------------------------------------+
| Processes:                                                                            |
|  GPU   GI   CI        PID   Type   Process name                            GPU Memory |
|        ID   ID                                                             Usage      |
|=======================================================================================|
|    0   N/A  N/A      2331      G   /usr/lib/xorg/Xorg                          125MiB |
|    0   N/A  N/A      2447      G   /usr/bin/sddm-greeter                       210MiB |
|    0   N/A  N/A      5685      G   /usr/lib/xorg/Xorg                          268MiB |
|    0   N/A  N/A      5896      G   ...-gnu/libexec/xdg-desktop-portal-kde       19MiB |
|    0   N/A  N/A      5897      G   ..._64-linux-gnu/libexec/kf5/klauncher       19MiB |
|    0   N/A  N/A      5926      G   /usr/bin/kded5                               19MiB |
|    0   N/A  N/A      5929      G   /usr/bin/kwin_x11                            52MiB |
|    0   N/A  N/A      6072      G   /usr/bin/ksmserver                           19MiB |
|    0   N/A  N/A      6084      G   ...c/polkit-kde-authentication-agent-1       19MiB |
|    0   N/A  N/A      6087      G   ...nux-gnu/libexec/kscreenlocker_greet      188MiB |
|    0   N/A  N/A      6088      G   /usr/bin/plasmashell                        108MiB |
|    0   N/A  N/A      6089      G   /usr/bin/kaccess                             19MiB |
|    0   N/A  N/A      6117      G   ...-linux-gnu/libexec/DiscoverNotifier      123MiB |
+---------------------------------------------------------------------------------------+

xrandr shows that the display is available when executing DISPLAY=:1 xrandr:

root@username:/etc/X11/xorg.conf.d# DISPLAY=:1 xrandr
Screen 0: minimum 8 x 8, current 2560 x 1600, maximum 30720 x 17280
DVI-D-0 connected primary 2560x1600+0+0 (normal left inverted right x axis y axis) 641mm x 400mm
   2560x1600     59.86*+  59.99    59.97
   7680x4320     59.99    15.83    59.99    59.99    59.94
   5120x2880     59.99    59.99
   4096x2304     59.99    59.98
   4096x2160     60.03
   3840x2400     60.00
   3840x2160     60.01    60.00    60.00    59.98    59.97
   3200x1800     59.96    59.94
   2880x1620     59.97    59.96
[...]
   640x360       59.86    59.83    59.84    59.32
   640x350       85.08
   576x432       75.00
   512x384       85.00    87.06    75.03    70.07    60.00
   512x288       60.00    59.92
   480x270       59.82    59.63
   432x243       59.92    59.57
   416x312       74.66
   400x300       85.27    75.12    72.19    60.32    56.34
   360x202       59.51    59.13
   360x200       85.04
   320x240       85.18    75.00    72.81    60.05
   320x200       85.27
   320x180       59.84    59.32
   320x175       85.27
DVI-D-1 disconnected (normal left inverted right x axis y axis)
DVI-D-2 disconnected (normal left inverted right x axis y axis)
DVI-D-3 disconnected (normal left inverted right x axis y axis)

I can even take a screenshot by executing the following command: DISPLAY=:1 xwd -root > screenshot.xwd and it shows the desktop:
screenshot

In order to start the x session, I'm executing the following command:

DISPLAY=:1 startx

And in order to start sunshine, I'm executing this:

DISPLAY=:1 sunshine

(not sure if sunshine does anything with the DISPLAY env)

In sunshine, I configured the following:

  • Adapter Name: /dev/dri/renderD128 (I also tried with /dev/dri/card0 and /dev/dri/card1 -- card1 is the P40)
  • Display Number: 0 (I'm getting errors with all other numbers)
  • Force Capture Method: KMS
  • Force Encoder: NVENC

When I check what devices are there in /dev/dri, I see the following:

root@username:/dev/dri/by-path# ll
total 0
drwxr-xr-x 2 root root 100 apr 30 21:26 ./
drwxr-xr-x 3 root root 120 apr 30 21:26 ../
lrwxrwxrwx 1 root root   8 apr 30 21:26 pci-0000:00:02.0-card -> ../card0
lrwxrwxrwx 1 root root   8 apr 30 21:26 pci-0000:00:10.0-card -> ../card1
lrwxrwxrwx 1 root root  13 apr 30 21:26 pci-0000:00:10.0-render -> ../renderD128

Sunshine outputs the following before connecting with the client:

root@username:/etc/X11/xorg.conf.d# sunshine
[fps] -- [[30,60]]
[resolutions] -- [[
    1280x720,
    1920x1080,
    2560x1080,
    2560x1440,
    3440x1440,
    1920x1200,
    3840x2160
]]
[encoder] -- [nvenc]
[nvenc_h264_cavlc] -- [enabled]
[av1_mode] -- [1]
[adapter_name] -- [/dev/dri/renderD128]
[capture] -- [kms]
[output_name] -- [0]
[2024:04:30:23:04:17]: Info: Sunshine version: 0.23.1.7fb8c76590f843f28b2061cd0a1543f0710795e3
[2024:04:30:23:04:18]: Warning: Failed to create system tray
[2024:04:30:23:04:18]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:04:18]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:04:18]: Info: /dev/dri/card1 -> nvidia-drm
[2024:04:30:23:04:18]: Error: GPU driver doesn't support universal planes: /dev/dri/card1
[2024:04:30:23:04:18]: Error: Environment variable WAYLAND_DISPLAY has not been defined
[2024:04:30:23:04:18]: Info: Trying encoder [nvenc]
[2024:04:30:23:04:18]: Info: Screencasting with KMS
[2024:04:30:23:04:18]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:04:18]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:04:18]: Info: Found monitor for DRM screencasting
[2024:04:30:23:04:18]: Error: Failed to determine panel orientation, defaulting to landscape.
[2024:04:30:23:04:18]: Info: Found connector ID [31]
[2024:04:30:23:04:18]: Warning: No KMS cursor plane found. Cursor may not be displayed while streaming!
[2024:04:30:23:04:18]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:04:18]: Info: Color depth: 8-bit
[2024:04:30:23:04:18]: Info: Color range: [JPEG]
[2024:04:30:23:04:18]: Warning: [h264_nvenc @ 0x5a0464d9d940] Multiple reference frames are not supported by the device
[2024:04:30:23:04:18]: Error: [h264_nvenc @ 0x5a0464d9d940] Provided device doesn't support required NVENC features
[2024:04:30:23:04:18]: Error: Could not open codec [h264_nvenc]: Function not implemented
[2024:04:30:23:04:18]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:04:18]: Info: Color depth: 8-bit
[2024:04:30:23:04:18]: Info: Color range: [JPEG]
[2024:04:30:23:04:18]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:04:18]: Info: Color depth: 8-bit
[2024:04:30:23:04:18]: Info: Color range: [JPEG]
[2024:04:30:23:04:18]: Warning: [hevc_nvenc @ 0x5a0464d9d940] Multiple reference frames are not supported by the device
[2024:04:30:23:04:18]: Error: [hevc_nvenc @ 0x5a0464d9d940] Provided device doesn't support required NVENC features
[2024:04:30:23:04:18]: Error: Could not open codec [hevc_nvenc]: Function not implemented
[2024:04:30:23:04:18]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:04:18]: Info: Color depth: 8-bit
[2024:04:30:23:04:18]: Info: Color range: [JPEG]
[2024:04:30:23:04:18]: Info: Screencasting with KMS
[2024:04:30:23:04:18]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:04:18]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:04:18]: Info: Found monitor for DRM screencasting
[2024:04:30:23:04:18]: Error: Failed to determine panel orientation, defaulting to landscape.
[2024:04:30:23:04:18]: Info: Found connector ID [31]
[2024:04:30:23:04:18]: Warning: No KMS cursor plane found. Cursor may not be displayed while streaming!
[2024:04:30:23:04:18]: Info: SDR color coding [Rec. 709]
[2024:04:30:23:04:18]: Info: Color depth: 10-bit
[2024:04:30:23:04:18]: Info: Color range: [JPEG]
[2024:04:30:23:04:18]: Info: // Testing for available encoders, this may generate errors. You can safely ignore those errors. //
[2024:04:30:23:04:18]: Info:
[2024:04:30:23:04:18]: Info: // Ignore any errors mentioned above, they are not relevant. //
[2024:04:30:23:04:18]: Info:
[2024:04:30:23:04:18]: Info: Found H.264 encoder: h264_nvenc [nvenc]
[2024:04:30:23:04:18]: Info: Found HEVC encoder: hevc_nvenc [nvenc]
[2024:04:30:23:04:18]: Info: Adding avahi service Sunshine
[2024:04:30:23:04:18]: Info: Configuration UI available at [https://localhost:47990]
[2024:04:30:23:04:19]: Info: Avahi service name collision, renaming service to Sunshine #2
[2024:04:30:23:04:19]: Info: Adding avahi service Sunshine #2
[2024:04:30:23:04:20]: Info: Avahi service Sunshine #2 successfully established.

When connecting, the following logs are produced:

[2024:04:30:23:08:13]: Info: Trying encoder [nvenc]
[2024:04:30:23:08:13]: Info: Screencasting with KMS
[2024:04:30:23:08:13]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:08:13]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:08:13]: Info: Found monitor for DRM screencasting
[2024:04:30:23:08:13]: Error: Failed to determine panel orientation, defaulting to landscape.
[2024:04:30:23:08:13]: Info: Found connector ID [31]
[2024:04:30:23:08:13]: Warning: No KMS cursor plane found. Cursor may not be displayed while streaming!
[2024:04:30:23:08:13]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:13]: Info: Color depth: 8-bit
[2024:04:30:23:08:13]: Info: Color range: [JPEG]
[2024:04:30:23:08:13]: Warning: [h264_nvenc @ 0x7e05d03a6e40] Multiple reference frames are not supported by the device
[2024:04:30:23:08:13]: Error: [h264_nvenc @ 0x7e05d03a6e40] Provided device doesn't support required NVENC features
[2024:04:30:23:08:14]: Error: Could not open codec [h264_nvenc]: Function not implemented
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:14]: Info: Color depth: 8-bit
[2024:04:30:23:08:14]: Info: Color range: [JPEG]
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:14]: Info: Color depth: 8-bit
[2024:04:30:23:08:14]: Info: Color range: [JPEG]
[2024:04:30:23:08:14]: Warning: [hevc_nvenc @ 0x7e05d03a6e40] Multiple reference frames are not supported by the device
[2024:04:30:23:08:14]: Error: [hevc_nvenc @ 0x7e05d03a6e40] Provided device doesn't support required NVENC features
[2024:04:30:23:08:14]: Error: Could not open codec [hevc_nvenc]: Function not implemented
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:14]: Info: Color depth: 8-bit
[2024:04:30:23:08:14]: Info: Color range: [JPEG]
[2024:04:30:23:08:14]: Info: Screencasting with KMS
[2024:04:30:23:08:14]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:08:14]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:08:14]: Info: Found monitor for DRM screencasting
[2024:04:30:23:08:14]: Error: Failed to determine panel orientation, defaulting to landscape.
[2024:04:30:23:08:14]: Info: Found connector ID [31]
[2024:04:30:23:08:14]: Warning: No KMS cursor plane found. Cursor may not be displayed while streaming!
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 709]
[2024:04:30:23:08:14]: Info: Color depth: 10-bit
[2024:04:30:23:08:14]: Info: Color range: [JPEG]
[2024:04:30:23:08:14]: Info: // Testing for available encoders, this may generate errors. You can safely ignore those errors. //
[2024:04:30:23:08:14]: Info:
[2024:04:30:23:08:14]: Info: // Ignore any errors mentioned above, they are not relevant. //
[2024:04:30:23:08:14]: Info:
[2024:04:30:23:08:14]: Info: Found H.264 encoder: h264_nvenc [nvenc]
[2024:04:30:23:08:14]: Info: Found HEVC encoder: hevc_nvenc [nvenc]
[2024:04:30:23:08:14]: Info: Executing [Desktop]
[2024:04:30:23:08:14]: Info: CLIENT CONNECTED
[2024:04:30:23:08:14]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:08:14]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:08:14]: Warning: Using NVENC with your display connected to a different GPU may not work properly!
[2024:04:30:23:08:14]: Info: /dev/dri/card1 -> nvidia-drm
[2024:04:30:23:08:14]: Error: GPU driver doesn't support universal planes: /dev/dri/card1
[2024:04:30:23:08:14]: Info: Screencasting with KMS
[2024:04:30:23:08:14]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:08:14]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:08:14]: Info: Found monitor for DRM screencasting
[2024:04:30:23:08:14]: Error: Failed to determine panel orientation, defaulting to landscape.
[2024:04:30:23:08:14]: Info: Found connector ID [31]
[2024:04:30:23:08:14]: Warning: No KMS cursor plane found. Cursor may not be displayed while streaming!
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:14]: Info: Color depth: 8-bit
[2024:04:30:23:08:14]: Info: Color range: [MPEG]
[2024:04:30:23:08:14]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:14]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:14]: Error: Could not convert image
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:14]: Info: Color depth: 8-bit
[2024:04:30:23:08:14]: Info: Color range: [MPEG]
[2024:04:30:23:08:14]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:14]: Error: Couldn't connect to pulseaudio: Access denied
[2024:04:30:23:08:14]: Warning: There will be no audio
[2024:04:30:23:08:14]: Error: Unable to initialize audio capture. The stream will not have audio.
[2024:04:30:23:08:15]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:15]: Error: Could not convert image
[2024:04:30:23:08:15]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:15]: Info: Color depth: 8-bit
[2024:04:30:23:08:15]: Info: Color range: [MPEG]
[2024:04:30:23:08:15]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:15]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:15]: Error: Could not convert image
[2024:04:30:23:08:15]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:15]: Info: Color depth: 8-bit
[2024:04:30:23:08:15]: Info: Color range: [MPEG]
[2024:04:30:23:08:15]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:15]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:15]: Error: Could not convert image
[2024:04:30:23:08:15]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:15]: Info: Color depth: 8-bit
[2024:04:30:23:08:15]: Info: Color range: [MPEG]
[2024:04:30:23:08:15]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:15]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:15]: Error: Could not convert image
[2024:04:30:23:08:15]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:15]: Info: Color depth: 8-bit
[2024:04:30:23:08:15]: Info: Color range: [MPEG]
[2024:04:30:23:08:15]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:16]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:16]: Error: Could not convert image
[2024:04:30:23:08:16]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:16]: Info: Color depth: 8-bit
[2024:04:30:23:08:16]: Info: Color range: [MPEG]
[2024:04:30:23:08:16]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:16]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:16]: Error: Could not convert image
[2024:04:30:23:08:16]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:16]: Info: Color depth: 8-bit
[2024:04:30:23:08:16]: Info: Color range: [MPEG]
[2024:04:30:23:08:16]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:16]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:16]: Error: Could not convert image
[2024:04:30:23:08:16]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:16]: Info: Color depth: 8-bit
[2024:04:30:23:08:16]: Info: Color range: [MPEG]
[2024:04:30:23:08:16]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:16]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:16]: Error: Could not convert image
[2024:04:30:23:08:16]: Info: CLIENT DISCONNECTED

(the disconnect at the end is triggered by myself closing the client)

Host Operating System

Linux

Operating System Version

Kubuntu 24.04

Architecture

64 bit

Sunshine commit or version

0.23.1

Package

Linux - deb

GPU Type

Nvidia

GPU Model

Tesla P40 (vGPU)

GPU Driver/Mesa Version

535.154.05

Capture Method (Linux Only)

KMS

Config

output_name = 0
capture = kms
adapter_name = /dev/dri/renderD128
av1_mode = 1
encoder = nvenc
resolutions = [
    1280x720,
    1920x1080,
    2560x1080,
    2560x1440,
    3440x1440,
    1920x1200,
    3840x2160
]
fps = [30,60]
nvenc_h264_cavlc = enabled

Apps

No response

Relevant log output

[fps] -- [[30,60]]
[resolutions] -- [[
    1280x720,
    1920x1080,
    2560x1080,
    2560x1440,
    3440x1440,
    1920x1200,
    3840x2160
]]
[encoder] -- [nvenc]
[nvenc_h264_cavlc] -- [enabled]
[av1_mode] -- [1]
[adapter_name] -- [/dev/dri/renderD128]
[capture] -- [kms]
[output_name] -- [0]
[2024:04:30:23:04:17]: Info: Sunshine version: 0.23.1.7fb8c76590f843f28b2061cd0a1543f0710795e3
[2024:04:30:23:04:18]: Warning: Failed to create system tray
[2024:04:30:23:04:18]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:04:18]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:04:18]: Info: /dev/dri/card1 -> nvidia-drm
[2024:04:30:23:04:18]: Error: GPU driver doesn't support universal planes: /dev/dri/card1
[2024:04:30:23:04:18]: Error: Environment variable WAYLAND_DISPLAY has not been defined
[2024:04:30:23:04:18]: Info: Trying encoder [nvenc]
[2024:04:30:23:04:18]: Info: Screencasting with KMS
[2024:04:30:23:04:18]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:04:18]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:04:18]: Info: Found monitor for DRM screencasting
[2024:04:30:23:04:18]: Error: Failed to determine panel orientation, defaulting to landscape.
[2024:04:30:23:04:18]: Info: Found connector ID [31]
[2024:04:30:23:04:18]: Warning: No KMS cursor plane found. Cursor may not be displayed while streaming!
[2024:04:30:23:04:18]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:04:18]: Info: Color depth: 8-bit
[2024:04:30:23:04:18]: Info: Color range: [JPEG]
[2024:04:30:23:04:18]: Warning: [h264_nvenc @ 0x5a0464d9d940] Multiple reference frames are not supported by the device
[2024:04:30:23:04:18]: Error: [h264_nvenc @ 0x5a0464d9d940] Provided device doesn't support required NVENC features
[2024:04:30:23:04:18]: Error: Could not open codec [h264_nvenc]: Function not implemented
[2024:04:30:23:04:18]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:04:18]: Info: Color depth: 8-bit
[2024:04:30:23:04:18]: Info: Color range: [JPEG]
[2024:04:30:23:04:18]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:04:18]: Info: Color depth: 8-bit
[2024:04:30:23:04:18]: Info: Color range: [JPEG]
[2024:04:30:23:04:18]: Warning: [hevc_nvenc @ 0x5a0464d9d940] Multiple reference frames are not supported by the device
[2024:04:30:23:04:18]: Error: [hevc_nvenc @ 0x5a0464d9d940] Provided device doesn't support required NVENC features
[2024:04:30:23:04:18]: Error: Could not open codec [hevc_nvenc]: Function not implemented
[2024:04:30:23:04:18]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:04:18]: Info: Color depth: 8-bit
[2024:04:30:23:04:18]: Info: Color range: [JPEG]
[2024:04:30:23:04:18]: Info: Screencasting with KMS
[2024:04:30:23:04:18]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:04:18]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:04:18]: Info: Found monitor for DRM screencasting
[2024:04:30:23:04:18]: Error: Failed to determine panel orientation, defaulting to landscape.
[2024:04:30:23:04:18]: Info: Found connector ID [31]
[2024:04:30:23:04:18]: Warning: No KMS cursor plane found. Cursor may not be displayed while streaming!
[2024:04:30:23:04:18]: Info: SDR color coding [Rec. 709]
[2024:04:30:23:04:18]: Info: Color depth: 10-bit
[2024:04:30:23:04:18]: Info: Color range: [JPEG]
[2024:04:30:23:04:18]: Info: // Testing for available encoders, this may generate errors. You can safely ignore those errors. //
[2024:04:30:23:04:18]: Info:
[2024:04:30:23:04:18]: Info: // Ignore any errors mentioned above, they are not relevant. //
[2024:04:30:23:04:18]: Info:
[2024:04:30:23:04:18]: Info: Found H.264 encoder: h264_nvenc [nvenc]
[2024:04:30:23:04:18]: Info: Found HEVC encoder: hevc_nvenc [nvenc]
[2024:04:30:23:04:18]: Info: Adding avahi service Sunshine
[2024:04:30:23:04:18]: Info: Configuration UI available at [https://localhost:47990]
[2024:04:30:23:04:19]: Info: Avahi service name collision, renaming service to Sunshine #2
[2024:04:30:23:04:19]: Info: Adding avahi service Sunshine #2
[2024:04:30:23:04:20]: Info: Avahi service Sunshine #2 successfully established.
[2024:04:30:23:08:13]: Info: Trying encoder [nvenc]
[2024:04:30:23:08:13]: Info: Screencasting with KMS
[2024:04:30:23:08:13]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:08:13]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:08:13]: Info: Found monitor for DRM screencasting
[2024:04:30:23:08:13]: Error: Failed to determine panel orientation, defaulting to landscape.
[2024:04:30:23:08:13]: Info: Found connector ID [31]
[2024:04:30:23:08:13]: Warning: No KMS cursor plane found. Cursor may not be displayed while streaming!
[2024:04:30:23:08:13]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:13]: Info: Color depth: 8-bit
[2024:04:30:23:08:13]: Info: Color range: [JPEG]
[2024:04:30:23:08:13]: Warning: [h264_nvenc @ 0x7e05d03a6e40] Multiple reference frames are not supported by the device
[2024:04:30:23:08:13]: Error: [h264_nvenc @ 0x7e05d03a6e40] Provided device doesn't support required NVENC features
[2024:04:30:23:08:14]: Error: Could not open codec [h264_nvenc]: Function not implemented
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:14]: Info: Color depth: 8-bit
[2024:04:30:23:08:14]: Info: Color range: [JPEG]
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:14]: Info: Color depth: 8-bit
[2024:04:30:23:08:14]: Info: Color range: [JPEG]
[2024:04:30:23:08:14]: Warning: [hevc_nvenc @ 0x7e05d03a6e40] Multiple reference frames are not supported by the device
[2024:04:30:23:08:14]: Error: [hevc_nvenc @ 0x7e05d03a6e40] Provided device doesn't support required NVENC features
[2024:04:30:23:08:14]: Error: Could not open codec [hevc_nvenc]: Function not implemented
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:14]: Info: Color depth: 8-bit
[2024:04:30:23:08:14]: Info: Color range: [JPEG]
[2024:04:30:23:08:14]: Info: Screencasting with KMS
[2024:04:30:23:08:14]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:08:14]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:08:14]: Info: Found monitor for DRM screencasting
[2024:04:30:23:08:14]: Error: Failed to determine panel orientation, defaulting to landscape.
[2024:04:30:23:08:14]: Info: Found connector ID [31]
[2024:04:30:23:08:14]: Warning: No KMS cursor plane found. Cursor may not be displayed while streaming!
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 709]
[2024:04:30:23:08:14]: Info: Color depth: 10-bit
[2024:04:30:23:08:14]: Info: Color range: [JPEG]
[2024:04:30:23:08:14]: Info: // Testing for available encoders, this may generate errors. You can safely ignore those errors. //
[2024:04:30:23:08:14]: Info:
[2024:04:30:23:08:14]: Info: // Ignore any errors mentioned above, they are not relevant. //
[2024:04:30:23:08:14]: Info:
[2024:04:30:23:08:14]: Info: Found H.264 encoder: h264_nvenc [nvenc]
[2024:04:30:23:08:14]: Info: Found HEVC encoder: hevc_nvenc [nvenc]
[2024:04:30:23:08:14]: Info: Executing [Desktop]
[2024:04:30:23:08:14]: Info: CLIENT CONNECTED
[2024:04:30:23:08:14]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:08:14]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:08:14]: Warning: Using NVENC with your display connected to a different GPU may not work properly!
[2024:04:30:23:08:14]: Info: /dev/dri/card1 -> nvidia-drm
[2024:04:30:23:08:14]: Error: GPU driver doesn't support universal planes: /dev/dri/card1
[2024:04:30:23:08:14]: Info: Screencasting with KMS
[2024:04:30:23:08:14]: Info: /dev/dri/card0 -> bochs-drm
[2024:04:30:23:08:14]: Warning: No render device name for: /dev/dri/card0
[2024:04:30:23:08:14]: Info: Found monitor for DRM screencasting
[2024:04:30:23:08:14]: Error: Failed to determine panel orientation, defaulting to landscape.
[2024:04:30:23:08:14]: Info: Found connector ID [31]
[2024:04:30:23:08:14]: Warning: No KMS cursor plane found. Cursor may not be displayed while streaming!
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:14]: Info: Color depth: 8-bit
[2024:04:30:23:08:14]: Info: Color range: [MPEG]
[2024:04:30:23:08:14]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:14]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:14]: Error: Could not convert image
[2024:04:30:23:08:14]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:14]: Info: Color depth: 8-bit
[2024:04:30:23:08:14]: Info: Color range: [MPEG]
[2024:04:30:23:08:14]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:14]: Error: Couldn't connect to pulseaudio: Access denied
[2024:04:30:23:08:14]: Warning: There will be no audio
[2024:04:30:23:08:14]: Error: Unable to initialize audio capture. The stream will not have audio.
[2024:04:30:23:08:15]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:15]: Error: Could not convert image
[2024:04:30:23:08:15]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:15]: Info: Color depth: 8-bit
[2024:04:30:23:08:15]: Info: Color range: [MPEG]
[2024:04:30:23:08:15]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:15]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:15]: Error: Could not convert image
[2024:04:30:23:08:15]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:15]: Info: Color depth: 8-bit
[2024:04:30:23:08:15]: Info: Color range: [MPEG]
[2024:04:30:23:08:15]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:15]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:15]: Error: Could not convert image
[2024:04:30:23:08:15]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:15]: Info: Color depth: 8-bit
[2024:04:30:23:08:15]: Info: Color range: [MPEG]
[2024:04:30:23:08:15]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:15]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:15]: Error: Could not convert image
[2024:04:30:23:08:15]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:15]: Info: Color depth: 8-bit
[2024:04:30:23:08:15]: Info: Color range: [MPEG]
[2024:04:30:23:08:15]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:16]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:16]: Error: Could not convert image
[2024:04:30:23:08:16]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:16]: Info: Color depth: 8-bit
[2024:04:30:23:08:16]: Info: Color range: [MPEG]
[2024:04:30:23:08:16]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:16]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:16]: Error: Could not convert image
[2024:04:30:23:08:16]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:16]: Info: Color depth: 8-bit
[2024:04:30:23:08:16]: Info: Color range: [MPEG]
[2024:04:30:23:08:16]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:16]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:16]: Error: Could not convert image
[2024:04:30:23:08:16]: Info: SDR color coding [Rec. 601]
[2024:04:30:23:08:16]: Info: Color depth: 8-bit
[2024:04:30:23:08:16]: Info: Color range: [MPEG]
[2024:04:30:23:08:16]: Warning: Client requested reference frame limit, but encoder doesn't support it!
[2024:04:30:23:08:16]: Error: Couldn't import RGB Image: 00003003
[2024:04:30:23:08:16]: Error: Could not convert image
[2024:04:30:23:08:16]: Info: CLIENT DISCONNECTED
@cgutman
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cgutman commented Apr 30, 2024

I think Sunshine may be trying to encode the screen attached the virtual Proxmox GPU via your Nvidia GPU, which won't always work. You may need to enable the modeset=1 option for nvidia-drm for import/export of dmabufs to work between GPUs.

@moon-watch
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Same issue on my dual-gpu laptop, my log:
sunshine.log

@Azuriye
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Azuriye commented Oct 21, 2024

Same here, dual-gpu laptop was working just fine with my nvidia gpu but now it's not probably because I am in the beta build instead of stable? modeset=1 is already set.

@ReenigneArcher
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The original issue here is related to gpu passthrough/partitioning in Proxmox... seems unlikely you're doing that on a laptop?

@ReenigneArcher ReenigneArcher changed the title Black screen and "Couldn't import RGB Image: 00003003" in logs Proxmox GPU passthrough, black screen and "Couldn't import RGB Image: 00003003" Oct 21, 2024
@Azuriye
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Azuriye commented Oct 21, 2024

The original issue here is related to gpu passthrough/partitioning in Proxmox... seems unlikely you're doing that on a laptop?

The logs are very similar to what the OP is facing, I had modest=1 already enabled before and was working just fine with my nvidia gpu, adapter name was force set to use my discrete gpu as well but looks like it no longer works unless I set my "Force a Specific Encoder" back to Autodetect which probably is using my in-built gpu (amd) now instead of discrete (nvidia)

@LizardByte-bot
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It seems this issue hasn't had any activity in the past 90 days. If it's still something you'd like addressed, please let us know by leaving a comment. Otherwise, to help keep our backlog tidy, we'll be closing this issue in 10 days. Thanks!

@LizardByte-bot
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This issue was closed because it has been stalled for 10 days with no activity.

@LizardByte-bot LizardByte-bot closed this as not planned Won't fix, can't repro, duplicate, stale Jan 30, 2025
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@nielsch @cgutman @ReenigneArcher @Azuriye @LizardByte-bot @moon-watch