This could result from multiple reasons, some possibilities are listed below.
- No bus is operating - Between 2 am and 5 am literally no buses are out running, including diesel. Wait till the first bus of the day is out and running (normally after 5 am). Or if extreme weather approaches, AT may suspend all buses till it is safe to do so, but do check AT Travel Alerts for confirmation.
- You have no internet connection - Unlikely if you can still see this text. You could do a speed test.
- Auckland Transport's API is down - Check if you can access https://dev-portal.at.govt.nz/ and send a request. How to send a request using a browser?
- You have entered the wrong key - Check if the keys you have entered in
Settings
are the same as it is shown in your account. - Other reasons - Pull a issue here on GitHub and I will have a look. Attach as much information as you possibly can.
This
JSON
will be pretty big compared to the one app sent, so I recommend a WiFi connection.
- Sign in to your developer account at https://dev-portal.at.govt.nz/.
- On the top right navigation bar, click
APIs
. - In the list, click
Realtime Compat
. - On the left side, click
Vehicle Positions
in the list. - On the right side, click on the green
Try It
button. - In the pop-up panel, scroll to the bottom, and click
Send
. - A
JSON
file containing all vehicles and trains operating will be displayed on your browser, see if it contains anything bus-related (e.g. a fleet number"label": "NB5835"
).