Redirect not in place for Operational Learning changed navigation - and also no reference to it on the page

[nanometrenat]

Page URL

https://go.ifrc.org/preparedness#operational-learning

Environment

Production

Browser

Chrome (not that it's relevant)

Operating System

No response

Steps to Reproduce the Issue

The link to Operational Learning that has been disseminated in a lot of the guidance (e.g. the NS Response Capacity Strengthening job aid, the Red Cross CEA guide, the IFRC IM Strategy 2021024, the BHA grant documentation, and a huge number of other docs and presentations etc.) is https://go.ifrc.org/preparedness#operational-learning

However since the changed GO site navigation, this link does not work any more. It simply redirects people to the Preparedness page https://go.ifrc.org/preparedness/global-summary which does not mention Operational Learning anywhere.

Expected Behavior

I expected to be directed to the Operational Learning information (now at https://go.ifrc.org/operational-learning but formerly at the link above)

Actual Behavior

I got navigated to a completely unrelated page with no mention of Operational Learning

Priority

High (Major functionality is broken)

Additional Context (Optional)

I put this as high priority, as we need to always make sure that links work reliably if we want people to be able to trust GO. In the particular case of this link, if we want Operational Learning to be adopted then we need to ensure that people who click on a link they've been sent have some way of accessing the information they're looking for.

For this particular example, please can we either

1. ensure that the URL that has been published takes people directly to the Operational Learning page, or
2. change the Preparedness page content so that it mentions Operational Learning somewhere, and links people to the new location

Thanks a lot

[ypyelab]

Hi @nanometrenat!

Thanks for catching this. Yes! We are redirecting https://go.ifrc.org/preparedness/operational-learning to https://go.ifrc.org/operational-learning, but the redirection https://go.ifrc.org/preparedness#operational-learning->https://go.ifrc.org/preparedness/operational-learning ->https://go.ifrc.org/operational-learning is not happening automatically.

@udaynwa and @samshara, could you please help us redirecting from https://go.ifrc.org/preparedness#operational-learning to https://go.ifrc.org/operational-learning?

@tovari and @udaynwa I think this behaviour will happen in other places in GO, so would be interesting to explore how to handle these chained redirects (given the good reasons provided by Nat above - we put links in distributed static documents/places and then those are difficult to update).

Thanks

[nanometrenat]

The broken link (https://go.ifrc.org/preparedness#operational-learning) is also referenced in the World Disasters Report 2022 - https://www.ifrc.org/document/world-disasters-report-2022 - which, weirdly, is a required reading for an online course I'm doing with Canterbury University in NZ... will be great that the redirect will be fixed soon (I hope)
cc @mariam-yu