ticketfilter.xml

<root>
<name>Ticket Filter</name>
<key>ticketfilter</key>
<state>stable</state>
<logo>https://raw.githubusercontent.com/DonutsNL/ticketfilter/main/donut.png</logo>
<description>
    <short>
        <en>Matches foreign (ticket, monitoring, crm) identifiers in the mailsubject of mailgate processed tickets or manually created tickets 
            and adds successfully matched tickets as followups in existing tickets with the same identifier and more.</en>
    </short>
    <long>
        <en>The TicketFilter plugin will allow you to add additional regular expressions that 
            TicketFilter will use locate unique identifiers in received tickets. If a match is found, 
            TicketFilter will use the found identifier to locate existing tickets with the same identifier and 
            add the received email as followup in all tickets that contain that identifier. If configured ticketfilter 
            will try to prevent notifications to be send to prevent email runaway issues, reopen closed tickets with status
            new, or update the ticket to a solved state if specific keywords where found in the received email subject.
        </en>
    </long>
</description>
<homepage>https://github.com/DonutsNL/ticketfilter</homepage>
<download>https://github.com/DonutsNL/ticketfilter/releases/</download>
<issues>https://github.com/DonutsNL/ticketfilter/issues</issues>
<readme>https://github.com/DonutsNL/ticketfilter/blob/Stable/README.md</readme>
<authors>
    <author>Chris Gralike</author>
</authors>
<versions>
    <version>
        <num>1.2.0</num>
        <compatibility>~10.0.0</compatibility>
        <download_url>https://github.com/DonutsNL/ticketfilter/releases/download/v1.2.0/ticketfilter_1.2.0.zip</download_url>
    </version>
</versions>
<langs>
    <lang>en_GB</lang>
</langs>
<license>GPLv2+</license>
<tags>
     <fr>
         <tag>Ticket</tag>
         <tag>Helpdesk</tag>
      </fr>
      <en>
         <tag>Ticket</tag>
         <tag>Helpdesk</tag>
      </en>
</tags>
<screenshots>
      <screenshot>https://raw.githubusercontent.com/DonutsNL/ticketfilter/main/TicketFilter_scr1.png</screenshot>
      <screenshot>https://raw.githubusercontent.com/DonutsNL/ticketfilter/main/TicketFilter_scr2.png</screenshot>
   </screenshots>
</root>