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@ValerieAmmirati I'm hopeful! Going to try and move the process forward as best I can.
I heard back from TechSoup technical support saying that they are looking for some proof of authorized agency. They're looking for a 501c(3) determination letter, either faxed or attached to techsoup. After that, we can authorize them for adwords with the techsoup token, I think. I'll chase Jessie for this.
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