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why are new issues immediately closed, and are edits/comments disabled? #248

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plijnzaad opened this issue Jul 11, 2024 · 1 comment
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why are new issues immediately closed, and are edits/comments disabled? #248

plijnzaad opened this issue Jul 11, 2024 · 1 comment

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@plijnzaad
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I just noticed that githubs are automatically closed. I find this very counterproductive: the issues are a valuable aid in helping identify and potentially fix problems without having to contact support@genomics !
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Thank you for your interest in Cell Ranger. GitHub Issues are not monitored by our support team. Please e-mail support@10xgenomics.com for support with Cell Ranger or visit our documentation site at https://www.10xgenomics.com/support/software/cell-ranger.

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Jul 11, 2024
@github-actions github-actions bot locked and limited conversation to collaborators Jul 11, 2024
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@plijnzaad